Analyst

  • Newbury
  • To be negotiated
  • Information systems

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Description

Analyst

Analyst
Newbury

Joining Vodafone is more than a job, what we do matters. We don't just carry minutes, texts and data – we carry people's lives. And that's a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what's it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career, and a choice of benefits to suit your lifestyle.
Consumer at Vodafone


Our consumer business is all about how we sell Vodafone to home customers, deliver a great experience and provide the best network in the future. It's also about helping and giving customers the confidence to use our products and services. As technology advances and the demands of our customers change, we're now offering a new converged service to allow customers to be confidently connected to their professional and personal worlds; and it takes a wide range of talents, skills and expertise to deliver this.

Role

The Customer and Channel Value Management team focus on our channel performance and our relationship with our customers. Insight is a key focus area for the business and we look to drive change through better understanding.

This person will focus on channel and campaign performance through ad-hoc large volumes of data and reporting of regular activity and in-depth analysis of retention and marketing campaigns.

Responsibilities:

- Driving the successful delivery of the Consumer Strategy through statistical analysis
- Analyse data using SAS , SQL, Python and Excel to produce a presentation with recommendations to improve campaign performance
- Work on a business problem to assess what insight we could produce, analyse data and present back findings to the relevant teams and stakeholders
- Reviewing attribution of specific campaigns performance to flag campaigns we should do more of and ones we should stop/amend
- Produce regular reporting
- Drive change through analytics with pace and speed

Key Skills/Experience

- Experience of working as an Analyst – with a focus on statistics and large volumes of Data
- Analytical experience in Telecoms, financial services or equivalent ideal
- Experience of SQL, SAS, Python or SPSS
- Understands large volume of data and able to identify issues very quickly
- Ability to manage multiple projects to tight timescales
- Proven experience of working in a fast-paced demanding environment.
- Highly numerate with strong commercial acumen
- Direct and pragmatic with a solutions orientated approach and an appetite for driving change
- Stakeholder Management skills
- Degree educated (or similar) in a numerical/commercial degree

Commitment from Vodafone

Vodafone is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognised, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people's individual differences - we are not only multinational but multicultural too. At Vodafone you will have access to our excellent flexible benefits programme that you would expect from any global company.
  • VODAFONE
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