Network Engineer - VINCI - London - Wizbii

Network Engineer

  • By VINCI
  • London (United Kingdom)
  • System / Networks / Telecommunications
2018-07-14T09:34:41+0000

Job description

Job details

Job category

IT / INFORMATION SYSTEMS - Network Engineer

Position title

Network Engineer

Contract

Permanent contract

Role description

JOB TITLE:              NOC Engineer

LOCATION:              Basingstoke, Hampshire, UK

CONTRACT BASIS:   Permanent

SALARY:                  Competitive salary plus shift allowance (please state salary expectations when applying)

 

Axians is a growing organisation, and this is a great opportunity to join us at a very exciting time for the business. 

As a key member of the Network Operations team, our NOC Engineers proactively engage with customers, provide excellent customer and team support and be technically capable of learning and progressing incidents and problems.

This is a chance to be part of a strong services organisation with great long term prospects, career growth and learning.

Job Description and Background

To respond to and act upon operational issues within a Technical Support environment and progressing incidents directly raised by Axians’s customer base; providing fault diagnosis and troubleshooting with escalation to vendors as required. You should have good technical skills, a sound understanding of NOC environments, and ITIL disciplines such as Incident, Problem and Change Management. Previous experience of working in a 24x7 shift environment is essential.

KEY RESPONSIBILITIES:

 ·        First line support handling customer enquiries and support issues using our service desk system

·        Proactive network monitoring of alarms and traps

·        Working with vendors to achieve fault resolution

·        Ensure issues are handled effectively by following our SLA guidelines

·        Escalation of faults/outages in accordance with standard operating procedures

·        Handling customer queries over the phone

·        Taking immediate corrective action to restore services

·        Maintain professional working relationships with customers, suppliers and work colleagues

Profile

Qualifications

 
Essential - JNCIA / CCNA or other relevant professional networking qualification
Desirable - JNCIS / CCNP Networks /Computing related degree

Experience

 
Essential - Demonstrable experience of working within a NOC/Operations environment, must have 24x7 shift experience
Desirable - Good support/troubleshooting experience gained within an ISP or Managed Services operational environment, Juniper, Cisco

Skills & Abilities

 
Essential - Competent in networking concepts and applications including hands on configuration activities.  Strong understanding of networking principles, protocols, MPLS, BGP, OSPF etc.

Desirable - JunOS CLI hands on experience.  Juniper product knowledge to include MX, EX and ideally SRX. Systems Management experience, alerting platforms such as HPOpenview, Solarwinds, Netcool,.

Personal Qualities

 
Excellent written and verbal communication skills; good team player; highly motivated self starter; good relationship builder

Able to help build, document, and follow standard procedures and processes.

Other

Ideally SC cleared but must be prepared to undertake criminal records checking with a view to becoming BS/SC cleared if not already. Less than 1 hour commute from Basingstoke.

Working patterns

Shift Pattern - 2 days, 2 nights, 4 off

Job location

Job location

Europe, United Kingdom, England, South East

Adress

Jays Close, Basingstoke

Seeked profile

Profile

Qualifications

 
Essential - JNCIA / CCNA or other relevant professional networking qualification
Desirable - JNCIS / CCNP Networks /Computing related degree

Experience

 
Essential - Demonstrable experience of working within a NOC/Operations environment, must have 24x7 shift experience
Desirable - Good support/troubleshooting experience gained within an ISP or Managed Services operational environment, Juniper, Cisco

Skills & Abilities

 
Essential - Competent in networking concepts and applications including hands on configuration activities.  Strong understanding of networking principles, protocols, MPLS, BGP, OSPF etc.

Desirable - JunOS CLI hands on experience.  Juniper product knowledge to include MX, EX and ideally SRX. Systems Management experience, alerting platforms such as HPOpenview, Solarwinds, Netcool,.

Personal Qualities

 
Excellent written and verbal communication skills; good team player; highly motivated self starter; good relationship builder

Able to help build, document, and follow standard procedures and processes.

Other

Ideally SC cleared but must be prepared to undertake criminal records checking with a view to becoming BS/SC cleared if not already. Less than 1 hour commute from Basingstoke.

Working patterns

Shift Pattern - 2 days, 2 nights, 4 off

Here are some other vacancies your might like

Get a mail digest of vacancies that match your profile!
Thousand of vacancies are available for you on Wizbii :)

About VINCI

Vinci est une société spécialisée dans plusieurs domaines d’activité : la concession de services publics (équipements publics tels que des aéroports ou des stades, par exemple, avec Vinci Concessions, mais aussi la moitié du réseau autoroutier français avec Vinci Autoroutes), et le bâtiment et les travaux publics (avec ses filiales Vinci Construction, Eurovia pour les infrastructures de transport, et Vinci Energies). Entreprise française créée par deux ingénieurs en 1899, Vinci compte plus de 190 000 collaborateurs dans le monde et a réalisé plus de 40 milliards d’euros de chiffre d’affaires en 2013.

Pour ses deux branches, Concessions et Contracting, Vinci propose de nombreuses offres d’emploi, et recherche en particulier des candidats en production et travaux (chef de chantier, directeur travaux), en études (ingénieurs), en directions d’activités,  conduite d’affaires et finances, et en concessions (chef de projet).

789 vacancies open at VINCI

Find your next job on Wizbii,
the leading professional platform for youth's employment

Job vacancies

Jobs right at your fingertips!
Download