Technical Sales Coordinator - VEOLIA ENVIRONNEMENT - Stoke-on-Trent - Wizbii

Technical Sales Coordinator

Job description

Job Title: Technical Sales Coordinator

Location: Cannock, Staffordshire

Salary: Competitive Salary + Excellent Veolia Benefits Package

As the Technical Sales Coordinator, you will be working within Veolia's Hazardous Waste Central Services Department, which sits in the modern Kingswood offices in Cannock. The department is responsible for the processing of customer enquiries and bookings as well as dealing with internal and external customer queries relating to the disposal of Hazardous Waste. The job is varied and no two days are the same due to the nature of this exciting, challenging and interesting industry. Our diverse team focuses on our customers and have the drive and energy needed to continue to deliver our success.

Benefits include an onsite top of the range gym, which is free to all employees and subsidised canteen meals. We are extremely passionate about the work we do.

What you'll do

As the Technical Sales Coordinator you will be responsible for compliance with all Health and Safety policies and procedures and ensure that calls from customers are dealt with swiftly and efficiently, ensuring the correct information is provided, including quotations etc. to assist with service efficiency.

Ensure work is completed within agreed team targets, turnaround of booking from initial query to scheduling the collection. You will deal with both internal and external customers and are responsible for ensuring that waste queries are dealt with quickly and efficiently in line with processes and legislative paperwork is completed.

You will have responsibility to the following departmental procedures including booking transport, inputting waste details, ordering labels and informing customers. You will be required to ensure that the correct data is entered into the Salesforce and WIMS system to enable the correct and efficient servicing of Veolia's customers at minimal cost to the business and ensuring compliance with all Veolia policies and procedures are adhered to.

Seeked profile

Qualifications :

What you'll need,

To enable you to carry out this role you will possess customer service experience, be computer literate and have exceptional communication and organisation skills.

You will ideally have previous waste industry experience, knowledge of WIMS and Salesforce systems and chemistry knowledge.

About Veolia,

We are Passionate. We are innovators. We look beyond conventions, constantly thinking about potential solutions with optimism and above all, collaboration. We are industry experts in what we do and we pride ourselves for our excellent customer service and honest working relationships with our colleagues and customers alike. Sometimes we are confronted with failure but this makes us work even harder to find solutions that will transform our core business and resource the world.

Veolia recognises the positive value of inclusion and promotes equality. We welcome and encourage job applications from people of all backgrounds.
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