Job Title - Receptionist PM Shift
Salary - Up to £14,500 * plus Veolia benefits *listed below
Grade - 4.1
Location - Cambridge, CB21 6GS
Hours - Part-time, 25 hours per w eek, Monday to Friday, potential for overtime available to cover other shifts.
We have an excellent opportunity for a customer-focused and passionate Receptionist to join our team in Cambridge.
What you'll do
To welcome visitors to the building, issue and collect visitor badges and direct people as appropriate.
Ensure that an exceptional level of service is maintained at all times within the reception area, including contacting the meeting hosts.
Maintain the reception area to ensure an impressive and professional appearance.
Handling incoming calls from customers and dealing with queries
Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to be able to provide staff and visitors with information as required, including details of procedures for making complaints.
Maintain a pleasant and tidy reception environment.
Perform other duties as assigned.
Ideal candidate profile
The experience you will need
Experience working in a reception role or similar customer-facing environment
Excellent customer service skills and the ability to maintain a high level of service in a busy role
Good level of IT skills
Benefits you will receive within this role are
The option to join the People's Pension Scheme
Access to Veolia Rewards, benefits, and discounts
Free eye testing and money towards glasses if required for work purposes
25 days annual leave + statutory bank holidays
Where you'll Work
You will be part of the facilities management team. The successful candidate will assist with day to day running of building facilities, reception and event management services on behalf of Lonza Biologics in Cambridge, providing consistently excellent customer service for the organisation.
Who is Veolia?
We are the UK leader in Environmental Solutions. We offer services and expertise in waste, water and energy management helping to build a more sustainable future. As a global organisation, our work focuses on delivering simple but innovative solutions to preserving natural resources, reducing pollution and protecting our environment.
We live in a world that needs to take care of its resources, and our mission is to 'Resource the World'. Improving communities and protecting the environment are right at the heart of our business.
It takes more than just words and ambition to achieve this, it takes the daily efforts of thousands of people across the UK to bring it to life. Together our employees make our communities better. They are the resourcers, behind the resources.
Veolia is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief, sexual orientation, or veteran status.
* Internal applicants only * our employees are employed under standard terms and conditions and in order to promote fairness, any changes to roles/grades as part of an employment offer we make to existing staff-graded employees will be subject to the acceptance of the standardised terms and conditions. Therefore, please be advised that any new terms and conditions may differ from your current contract if you are staff-graded.