Operations Agent Apprenticeship

Job description

Location: Oxford Street, London
Requirement: Immediate
Working Hours: 5 days a week (9am to 6pm or 11am to 8pm), usually one weekend on/off
DESCRIPTION
Valet Apartments (www.valetapartments.com) is a specialist provider of premium accommodation, taking pride in offering exceptional homes in central city locations. We are a young, dynamic company accommodating hundreds of clients each month across our property portfolio. We are actively looking for young talent with a keen interest in our industry for an Operations Agent role.
KEY RESPONSIBILITIES
• Delivering excellence in our daily operations functions
• Carrying out thorough Quality Checks at our properties, ensuring that maintenance requirements have been satisfied before a clients' arrival
• Meeting and greeting clients at each property when needed
• Organising our cleaning schedule and ensuring we area adequately stocked at each property
• Carry out minor maintenance (as you would in your own home)
• Participate in the fit out of new properties
ADDITIONAL RESPONSIBILITIES
• General office administration work, data entry, answering phones, replying to emails, etc.
• Resolve and/or escalate complaints
• Work in ancillary projects as needed, related to other areas of the company
REQUIREMENTS
• Minimum 12 month commitment to the role
• A strong interest in an Operational Role that will keep you physically active, visiting properties all over Central London
• Common sense and the ability to problem solve
• Trustworthiness, Diligence and a very strong work-ethic
BENEFITS
• Learn how a young company operates, with real hands-on start-up experience
• Competitive apprenticeship salary (£10,400 p.a.) and unlimited travel in London zones 1 to 2 (Oyster Card)
• Career progression in the company for outstanding commitment and talent

Desired profile

QUALIFICATIONS
• At least 3 A's on GCSEs (or equivalent)