Part Time Flex On-Road Supervisor - Ups - Shrewsbury - Wizbii

Part Time Flex On-Road Supervisor

  • By Ups
  • Shrewsbury (United Kingdom)
  • Business / Sales
2018-10-05T12:46:52+0000

Job description

Job Summary

The PT On Road Supervisor is responsible for supervising the daily performance of service providers to ensure quality service, improve performance, and maintain compliance with environmental, health and safety requirements. He/She encourages sales lead participation through maintaining mutually beneficial customer relationships. The PT On Road Supervisor supervises others within the department.

The PT On Road Supervisor works with service providers to maximize day to day proficiency and ensure packages are delivered in a safe, timely, and professional manner. He/She participates in the development and implementation of work process plans to maximize center proficiency and achieve business results. This position reviews and analyzes work processes and work schedule information (e.g., exception reports, volume delivered/hour, miles driven, car set up, hours worked, accidents, etc.) to identify opportunities to reduce costs and improve performance.

Employees will work Monday through Saturday, 2-5 day workweek. Part-time management employees are generally expected to work 5 1/2 hours per day and are paid weekly. Medical, dental, and vision benefits are offered to employees and their eligible dependents based on the number of hours worked. Additional benefits include educational assistance, 401K, discounted stock, and paid vacations/holidays.

Other Duties

·  Completes administrative tasks (i.e., performance reviews, accident reports, service failures, training) in a timely, accurate manner to facilitate the execution of the dispatch plan through the Service Providers.
·  Uses the Balanced Scorecard and Quality Improvement Process to monitor workgroup performance against business goals.
·  Completes required audits during on-job supervision rides to ensure adherence to UPS policies and procedures.
·  Utilizes technology (Orion, PAS, Telematics, etc.) to identify opportunities for performance improvement and risk mitigation.
·  Communicates with customers to respond to service concerns, build relationships, and determine solutions that meet business goals.
·  Uncovers business opportunities to forward this information to the proper department (i.e., dispatch supervisor, center management, and business development) for follow up.
·  Encourages service providers to identify and forward volume development opportunities to management.
·  Creates a customer focused work environment to emphasize service and focus on building the business.
·  Communicates customers' business needs to employees to provide an understanding of job responsibilities and how actions impact customers.

Preferred Competencies

·  Assesses Business Needs: Demonstrates a general understanding of ways to identify and measure the current needs of the customer or business; uses the business need to help define the project's requirements.
·  Health and Safety Knowledge: Demonstrates basic knowledge of injury and crash prevention techniques; demonstrates a basic understanding of job methods; identifies root causes of injuries and auto crashes; recognizes and reports unsafe working conditions.
·  Legal, Regulatory, and Compliance Knowledge: Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety.
·  Small Package Operations Knowledge: Demonstrates and explains proper processes, procedures and methods for small package operations; demonstrates a basic knowledge of common tools, equipment, and technology used within the operation.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

Here are some other vacancies your might like

Get a mail digest of vacancies that match your profile!
Thousand of vacancies are available for you on Wizbii :)

About Ups

UPS recrute ! Un modèle de réussite depuis 1907! UPS (435 000 salariés), leader mondial du transport express de colis et 6ème employeur mondial privé continue son développement. Chaque jour, nous effectuons près de 15 millions de livraisons dans plus de 200 pays. Nous réalisons également un chiffre d'affaires annuel de 58 milliards de dollars. Entreprise internationalement reconnue et en pleine croissance, UPS s'engage pour l'intégration et la formation des stagiaires. C'est pourquoi nous recrutons un Ingénieur Projet H/F en stage rattaché au Responsable du département Plan Engineering basé à Chilly-Mazarin (91) ou Charenton (94).

5239 vacancies open at Ups

Find your next job on Wizbii,
the leading professional platform for youth's employment

Job vacancies

Jobs right at your fingertips!
Download