Description de l'offre
The centre clerk is responsible for all centre administrative tasks in the package centre.
· Dealing with all telephone calls
· Handling customer complaints in a professional manner.
· Dealing with SLA concerns, PCA queries
· Providing customer counter cover
· Running reports for the centre, TTS report, Cares report and Apple report
· Cash handling, banking
· Meet set targets on a daily basis
· Responsible for any additional tasks given
· Fluency in English both written & spoken is essential
· Be efficient
· Have good communication skills
· Able to work in a targeted environment.
· Work well in a team
· Working knowledge of word and excel.
· Some experience in a similar work environment would be an advantage
Primary Location IE