Telesales Representative

Job description

WATFORD(GBR)
Job Description

About the Company
AS24, a Total Group subsidiary, is a leading European supplier of fuel cards and services to transport professionalsand has been operating for 30 years.
AS24 operates a network of 800 service-stations in Europe, is a major issuer of fuel cards and international toll payments, and offers innovative services to haulage operators such as geolocalisation.

Total is a multinational integrated Energy group with businesses covering the entire oil and gas chain, from crude oil and natural gas exploration and production to power generation, transportation, refining, petroleum product marketing, and international crude oil and product trading. It is also a large-scale chemicals manufacturer and a leading investor in Solar and Biomass energies.

As we speak, Total Group is the 4th largest Oil & Gas and 2nd largest Solar Energy provider worldwide, making it one of the most productive companies in the world.

About the Role
The Telesales Representative will provide excellent customer service to ensure client satisfaction. The Telesales Representative is responsible for developing and managing a portfolio of customers via phone and internet and managing sales contracts. The Telesales Representative will work towards monthly and quarterly sales goals.
Responsilibities

·  Managing a portfolio of small and medium customers
·  Qualifying prospects from incoming calls and web requests
·  Generating and qualifying leads from outgoing calls
·  Conducting sales presentations through the phone and screen sharing
·  Carrying out measures instrumental to generate new business with existing customers: upselling campaigns
·  Launching communication operations by phone (new services, new stations…)
·  Managing contracts and cards creation in our GESCOM IT system
·  Ensuring customer satisfaction
·  Attending training and to developing relevant knowledge and skills.
·  Meeting monthly and quarterly sales goals
Offer ID

14635BR
Country

United Kingdom
About us / company profile

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by 100,000 employees: to make energy better each and every day.

Candidate profile

About the Candidate

·  Good interpersonal and communication skills with the utmost ethical principles
·  Autonomous and self-driven individual
·  Proven experience as telesales representative or other sales/customer service role
·  Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
·  Ability to learn about products and services and describe/explain them to prospects
·  Strong selling and negotiations skills – ideally gained within HGV environment, proven track record of sales wins
·  Ability to influence across a wide range of buyers
·  Business English
Métier

Sales general responsibilities
Job Title

Telesales Representattive
Branch

Marketing & Services
Functional discipline

Sales
Experience level required

0 - 3 years
Employment type

Regular position
Affiliate (if known)

AS24 UK