Offers “Tjx”

Expires soon Tjx

70181-LP Customer Service Associate

  • USA
  • Teaching

Job description

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Responsibilities:

· 
Provides prompt, courteous and knowledgeable service to internal and external customers

· 
Engages customers, providing support and creating a positive shopping environment

· 
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence

· 
Observes proper checkout procedures for customers and Associates

· 
Communicates shrink-related concerns to Store Management and Loss Prevention

· 
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.

· 
Coordinates and executes shrink-related activities in partnership with Store Management

· 
Supports and participates in store shrink reduction goals and programs

· 
Promotes a culture of honesty and integrity; maintains confidentiality

· 
Encourages Associate use of shrink reduction resources

· 
Promotes safety awareness and supports maintenance of a risk-free environment

· 
Follows through on commitments; accomplishes goals with minimum supervision

· 
Adheres to all labor laws, policies, and procedures

· 
Performs other duties as assigned

Requirements:

· 
Excellent communication skills and sound judgment

· 
Ability to respond appropriately to changes in direction or unexpected situations

· 
Team player, working effectively with peers and supervisors to accomplish tasks

· 
Able to work a flexible schedule to support business needs

· 
0-2 years retail or security experience

Job Segment: Loss Prevention, Customer Service, Security

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