Explore career opportunities at TJ Maxx, where we strive to provide opportunities for growth, recognition and work-life balance. TJ Maxx delivers great value on ever-changing selections of brand name and designer fashion at prices generally 20%-60% below department and specialty store regular prices, on comparable merchandise, every day. With over 1,000 stores nationwide and an e-commerce business, it’s a great time to join the TJ Maxx team.
Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. Cross-trained to work in multiple areas of the store in order to support the needs of the business.
DUTIES AND RESPONSIBILITIES
Major Areas of Responsibility: Customer Experience
Role models REACH principles with internal / external customers
Supports a positive store culture and embodies all aspects of a Green Culture Pulse
Promotes TJX Rewards credit and loyalty programs during customer interactions
Supports and responds to all Front End coverage needs
Supports and responds to all Dressing Room and Jewelry needs
Upholds a culture of honesty, integrity, and respect
Communicates accurately and effectively with management and Associates
Accepts ongoing recognition and constructive feedback
Adheres to all labor laws and Associate meal and break period policies
Maintains all organizational, cleanliness, and recovery standards for the sales floor andparticipates in the maintenance/cleanliness of the entire store, e.g. Single Queue, AssociateLounge, backroom and facilities
Processes and prepares merchandise for the sales floor following Door to Floor and WorkingSmart principles
Adheres to all Front End policy and procedures including the ringing sequence and all operationalcontrols (RIL, Voids, Refunds, etc.)
Balances register draws and or cash office as required
Ensures 'go backs' are properly tagged/hung and promptly returned to the sales floor
Maintains and upholds merchandising philosophy
Adheres and upholds all merchandise and signage standards
Partners with Merchandise Coordinator on the creation and maintenance of compelling features,flexing the sales floor as needed
Ensures merchandise is properly tagged, hung, secured, and coded per company guidelines
Initiates and participates in store recovery as needed throughout the day
Loss Prevention & Safety
Supports and participates in store shrink reduction goals and programs
Adheres to all operational and loss prevention controls in accordance with company guidelinesand policies
Properly handles damages, no tickets, and mismates
Identifies and communicates alert signals and potential safety issues immediately tomanagement/loss prevention to ensure a risk-free environment
Does not engage in the pursuit of or apprehension of shoplifters
Non-Essential Job Functions
Other duties as assigned
You can also feel good knowing that TJ Maxx is part of The TJX Companies, Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense and T.K. Maxx.
Discover Different. Apply today!
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: Peabody || MA || TJ Maxx
Nearest Major Market: Boston
Job Segment: Loss Prevention, Merchandising, Retail Sales, Fashion Retail, Apparel, Security, Retail, Fashion