Freestyle Operations Manager - Alpharetta, GA

Job description

DESCRIPTION & REQUIREMENTS:

Position Overview:


The Freestyle Operations Manager is responsible for Subject Matter Expertise/consultation to customers and account teams on all matters related to technical equipment specifications and installation requirements of company and customer controlled assets for local, region and other customers as mutually identified with Sales, NFO and CCSS Leadership.  Additionally, identifies key drivers of service in order to create solutions to Freestyle equipment related expense that decrease costs, increase quality and deliver additional profit to the customer and The Coca-Cola Company.

High degree of collaboration with Region and LMP Sales Team, Region Finance on CCFS execution and a wide array of beverage platforms.

Responsible for reviewing outlet survey information and/or good faith estimate results to provide a top line summary for sharing with Sales and making recommendations to overcome obstacles such as ice maker, hard plumbing, modem booster, etc.to ensure successful equipment and beverage area conversion.

Responsible for After the Sale In-Outlet Execution:

• Operational Lead for Freestyle Execution for LMP and Region Customers

• Delivering Outlet Plan for all Region and LMP Client Groups

• Provide deep technical expertise and understanding for equipment platforms, equipment performance and functionality.

• Provide Subject Matter Expertise/consultation on next steps regarding site preparation needs, 3 rd party roles (e.g., Davaco, Footprint, Ice Maker, Water Filter, etc.), connectivity solutions and other watch outs/risks for installation

• Develop execution and/or project plans for successful execution of initiatives

Manage post installation activities (e.g., relocations, removals, replacements, flavor changes, etc.).

Education 

Minimum Required: BS/BA or equivalent work experience

Preferred Level: BS/BA

Experience 

Minimum Required:  2 years project management experience or customer operational management experience

 
Preferred Level:  3+ years project management experience and customer operational management experience

Skills

Minimum Required: 

• Operations Assessment – Proficient

• Project Management – Proficient

• Ability to Influence – Proficient

• Strategic Thinking – Competent

• Complex Problem Solving – Proficient

• Must possess strong computer skills with proficiency in Excel, Microsoft Outlook

• Demonstrate excellent verbal and written communication skills as well as an aptitude for time management and problem solving

Preferred Level: 

• Operations Assessment – Excel

• Project Management – Proficient

• Ability to Influence – Excel

• Advancing the Customer Relationship – Proficient

• Complex Problem Solving – Proficient

Leadership Behaviors:

• DRIVE INNOVATION:  Generate new or unique solutions and embrace new ideas that help sustain our business

• COLLABORATE WITH SYSTEM, CUSTOMERS, AND OTHER STAKEHOLDERS:  Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler)

• ACT LIKE AN OWNER:  Deliver results, creating value for our brands, our System, our customers and key stakeholders

• INSPIRE OTHERS:  Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible

• DEVELOP SELF AND OTHERS:  Develop self and support others’ development to achieve full potential

 

Honesty and integrity have always been cornerstone values of The Coca-Cola Company. Our passion for people of integrity mirrors our spirited drive for total quality in our brands. These and other elements allow the company to sustain strategic practices and drive business performance. The Personnel Integrity Assurance Program is another step toward making The Coca-Cola Company the premier workplace. This process includes a pre-employment background investigation that applies to all applicants, employees, and contractors of the company. The scope of this inquiry may cover such elements as education, employment history, a criminal history check, reference checks, and a pre-employment drug screen. Designated countries or sensitive positions within the company may have more stringent standards.

The Coca-Cola Company is the world's largest beverage company, refreshing consumers with more than 500 sparkling and still brands and more than 3,800 beverage choices. Led by Coca-Cola, one of the world's most valuable and recognizable brands, our Company portfolio features 20 billion-dollar brands, many of which are available in reduced-, low- or no-calorie options. Our billion-dollar brands include Diet Coke, Coca-Cola Zero, Fanta, Sprite, vitaminwater and Powerade. Through the world's largest beverage distribution system, we are the No. 1 provider of both sparkling and still beverages. More than 1.9 billion servings of our beverages are enjoyed by consumers in more than 200 countries each day. With an enduring commitment to building sustainable communities, our Company is focused on initiatives that reduce our environmental footprint, create a safe, inclusive work environment for our associates, and enhance the economic development of the communities where we operate. For more information, visit Coca-Cola Journey at http://www.coca-colacompany.com/homepage Coca-Cola Beverages (Shanghai) Ltd. an indirect wholly owned subsidiary of The Coca-Cola Company, provides marketing and technical/quality services to The Coca-Cola Company in China.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.