Intern - Development Program Management

Job description

TOGETHER WE ENTERTAIN MORE THAN 750,000 PASSENGERS A DAY WHILE IN-FLIGHT

Have you ever wondered what it takes to develop a world-class entertainment system 30,000 feet in the air? Thales InFlyt Experience products offer end-to-end solutions that support our customers before, during and after the flight. Thales supplies in-flight entertainment and connectivity experiences to more than 60 airlines around the globe and as a trusted airline partner is committed to building its position as an industry leader. We are proud that our InFlyt Experience systems are used by over 274 million passengers a year on the more than 150,000 systems delivered. Our InFlyt Experience team continues to power the innovation, vision and brilliance needed to deliver a first-class customer experience – so be a part of something big, join Thales.

At Thales, we design solutions that equip the aviation community with fully connected end-to-end solutions to transport passengers and cargo while improving safety and security and simplifying operational management, in partnership with aircraft manufacturers and service providers. We enable two-thirds of planes to take off and land safely even in the most densely crowded skies. We create in-flight entertainment systems that equip more than 1,700 aircraft to provide passengers with a more satisfying and connected flying experience. We develop the avionics that control the world's largest commercial airline fleets and help further increase fuel and operational efficiencies, shorten travel and turn-around times. Our simulators train the next generation of pilots for fighter jets, transport and search and rescue helicopters. At Thales, this is what we do every day.

Together, each and every member of our aerospace team makes a difference.

In the U.S., we employ more than 3,000 people across more than 20 locations in 13 states. We are a leading technology provider serving five mission-critical markets: aerospace, defense, security, space and transportation. Globally, we employ more than 62,000 people in 56 countries allowing us to design and deploy equipment, systems and services to meet the demands of some of the most complex environments on the planet.

At Thales, we believe technology can make the world a better place. For us this is more than a job, it's our passion. Together, with our customers and partners around the globe, we are working to build smarter solutions because everywhere safety and security matter, we deliver.

We are currently looking for an Intern – Development Program Management (Database Admin) to join the Thales Inflyt Experience team in Irvine .

The role of the Intern – Development Program Management (Database Admin) will be to support the Development Program Managers to implement two programs we are bringing on for digital transformation with Smartsheets and Salesforce. This position is essential to support these programs moving forward with Jet Blue and ACA. This person will be essential in setting up the tracking of features and other deliverables for customers in deployment of software and capabilities defined in the current ground infrastructure for Inflyt Cloud, Salesforce and Smartsheets.

Key Responsibilities:

· Act as a Salesforce and Smartsheets Database Administrator: Identify database requirements by interviewing customers; analyzing department applications, programming, and operations
· Assist in the development, release, management and control of various types of project and/or department related documentation (with regard to onboarding users to the programs)
· Assist by supporting various types of communications within Program Management and between Customer Service, Sales. Facilities etc…, i.e., receive, assess, and distribute correspondence to appropriate parties eventually utilizing the tool to implement movement across the organization
· Coordinate with other departments within the organization as instructed.
· Prepares users by conducting training; providing information; resolving problems
· Provides information by answering questions and requests
· Participate in meetings and perform meeting relevant tasks, e.g., meeting notices, meeting minutes, action item list, action item follow up, etc
· Work in a cooperative and transparent manner
· Support other various initiatives (Lean, process improvement, etc.).
· Participate in training to enhance skills needed to perform the required work effort

Required Skills and Experience:

· Pursing Bachelor's/Master's degree in Computer Science, Engineering, Business, or similar field from an accredited university.
· Minimum GPA 3.0 out of 4.0
· Program/Project Management background with an understanding of its practices, methods and principles is preferred
· Experience with Salesforce is a plus
· Proficient in Microsoft Office Suite (PowerPoint, Excel, Visio, Word, Project & Visio)
· Must be process oriented and particularly skilled in use of computers as this is an integral part of this job
· Be organized, able to take instructions, work in a time sensitive environment, and be able to solve problems independently or/and under limited supervision
· Excellent verbal and written communication skills
· Ability to work independently as well as in teams with members of other engineering and non-engineering teams

Your contributions to Thales' cutting-edge products will make possible the continued delivery of excellence. If your skills, experience and attitude are a match and you are looking for exciting challenges, please apply now using the link below and we will be in touch.

At Thales USA, we provide careers – not jobs.

Visit https://www.thalesgroup.com/careers to find our full list of open positions.

Thales is an Equal Opportunity Employer/AA/Minorities/Females/Veterans/Disabled