SPS Service Coordinator

Job description

Urgent

🔍Kuala Lumpur, Kuala Lumpur, Malaysia

📁
   Subsea/Surface Engineering

📅 866Total Views

📅 180002Z2Requisition #

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JOB PURPOSE:

·  Provides comprehensive and coordinated solutions across all customer requirements including safety, quality, delivery and cost maintenance for all respective customer onshore and offshore activities.
·  To establish clear customer requirements and efficiently transfer the agreed scope of work to TechnipFMC’s Subsea Services Organisation.
·  To drive review execution performance and capture lessons learned, as required.
·  Promotes TechnipFMC subsea capabilities, services, and products for management of customer’s assets throughout the Life of the Asset.
·  Liaise with customer as required.

REPORTING LINES & INTERACTIONS:

Reports to: Customer Service Manager.

·  Indirect reports: Project Cost Controller, Production Controller, Technical Service Coordinator, Document Controller and Subsea Service Engineers for the assigned asset.
·  Participates as a fully contributing member of the Customer Services .
·  Single point of contact between Customer and TechnipFMC’s Subsea Services Organisation for day to day operational needs ( 75% internal focus, 25% external customer focus)
·  Establishes and develops working relationships with internal and external parties.
·  Shares opinions, ideas and resources with others to achieve common goals; fosters teamwork and collaboration, builds trust. Fosters commitment in the face of major obstacles. Manages and motivates others.

JOB REQUIREMENTS:

·  Degree Level in engineering or related discipline preferred.
·  Substantial oil and gas experience with a solid understanding of subsea products, offshore operations and onshore refurbishment activities preferred.
·  Equivalent demonstrable experience gained in a similar role within a related industry
·  Technical or engineering experience preferred and technical aptitude required
·  Must demonstrate an understanding of project management principles, techniques and standards.
·  Must demonstrate compliance with Company standards and expectations.
·  Strong interpersonal, written & communication skills displaying the ability to influence others without formal authority.
·  Strong analytical and effective negotiation skills required.
·  Good working knowledge of SAP required.
·  Good house-keeping skills required to ensure project documentation and files are maintained in line with Company procedures.
·  Ability to demonstrate flexibility and adapt to a dynamic, changing environment.
·  Self-motivated individual who possesses a strong commitment towards creating customer success.
·  Capable of independent decision making in a timely manner.
·  Strong commercial & contractual awareness including ability to identify deviations to agreed work scopes and subsequent preparation of Variation Orders.
JOB SCOPE:

·  Responsible for execution of assigned work within budget and delivery.
·  Works under minimal to moderate supervision. Uses own judgement to seek guidance from supervisor and/or colleagues where appropriate.
·  Employs existing procedures and guidelines, independent judgement, creativity and planning methodologies, where appropriate, to ensure that forecast sales and revenue targets are met.
·  Effective planning and management of all onshore and offshore operational related activities.

JOB RESPONSIBILITIES:

·  Review Cost, Time & resource (CTR) quotes required to meet customer demands
·  May prepare CTRs as requested by S & BD.
·  Receives Purchase Orders and verifies that they are compliant with the relevant FMC CTR or customer contracts.
·  Ensure purchase order requirements are transferred to FMC services Order and Sales order.
·  Identifies, develops and pursues opportunities with respective customer for new business to increase market share, sales and EBIT.
·  Drive execution of work as defined in the customer purchase order.
·  Facilitates the Operational Readiness Reviews according to the LWI which includes, equipment readiness, spares requirements, personnel, competency required and documentation.
·  Frequently visit customer to discuss current operations, forward planning, and Life of Field operations.
·  Organize call off with customer in sufficient time prior to operational need.
·  Review invoices, coordinate invoices to client and arrange discussion as required.
·  Prepares monthly reports and internal memos to communicate and outline opportunities, to take corrective actions to resolve issues before they become problems and to assist with forecasting.
·  Focuses on providing solutions that maximize value to customer whilst ensuring FMC’s commercial targets are met.
·  Provides input and assistance to other functional areas including Quality, Service and Safety in order to improve processes and customer success.
·  Demonstrates a commitment to Ethics and Company Culture.
·  Review internal processes to ensure work is performed to best industry practice and alignment across FMC business units.
·  Understand and comply with FMC HSE & Quality policies.
·  Visibly show commitment to HSE & Quality through participation in safety and quality initiatives.
·  Actively monitor their workplace on a regular basis to determine presence of hazards and take appropriate action to rectify any hazards found.
·  Ensure all training and operations are conducted to the highest standards of safety and in accordance with Company standards and procedures.
·  Report all incidents.

ADDITIONAL INFORMATION:

·  Offsite visits including requirement to work at office locations other than home base when the need arises. International travel is possible.
·  Priority will be given to the local candidates, successful applicant from other countries will be hired under contract basis.