STORE MANAGER - SOUTHBAY GALLERIA

Job description

If you have the drive and desire to succeed with a sophisticated company steeped in our 100 years of tradition, you're the perfect example of whom we want for our team.

We are currently seeking a fashion forward, experienced, and driven Retail Store Manager to lead our store team!

WHAT YOU CAN EXPECT.
You will work in a fascinating field, as part of a motivated, dynamic team, within the world of fashion, jewelry and accessories and will be advising our customers competently with charm and humor.

GENERAL RESPONSIBILITIES
· Oversees retail store operations to company standards; ensuring
effective implementation and maintenance of programs as well as
meeting financial and operational objectives.
· Ensures Sales, Units Per Transaction, Dollars Per Transaction,
Swarovski Crystal Society Memberships, and Financial Goals are
achieved.
· Responsible for generating 20% of the Store's Sales.
· Maintains store cash handling records, reports and opening and
closing procedures.
· Reviews merchandise orders and inventory levels for accuracy and
consistency.
· Implements inventory procedures and inventory control program.
· Maintains allocated budget within the store.
· Demonstrates/Sells products to customers, explaining benefits,
features, prices, quality, value and other information, builds the
business through outstanding customer service.
· Ensures visual standards are appropriate and support the brand
image.
· Merchandises displays to Plan-O-Gram and to accentuate products.
· Notifies supervisor of competitive activities.
· Develops information on retail customers to enhance sales; maintains
customer log.
· Plans, coordinates and sets-up for special events and promotions.
· Maintains communication with Supervisors regarding retail sell
through, activity recommendations to increase sales/inventory and
accommodate retailer issues.

SUPERVISORY RESPONSIBILITIES
· Administers Performance Management programs.
· Participates in staffing decisions including employment, discipline,
training, assignment and termination.
· Creates a productive work environment through consistent coaching
and training of the Sales Consultants.
· Ensures that all practices meet applicable legal requirements, policies
and procedures.
· Evaluates daily operations on an ongoing basis and makes
recommendations/initiates action to enhance productivity, efficiency,
effectiveness and profitability.
· Creates a Selling Culture in the Store, ensures Associates are trained
in the “Swarovski Experience" Training Program and other Selling
techniques

WHAT WE EXPECT FROM YOU.
As an ideal candidate you will be a strong, expressive personality with a stylistically appropriate and professional manner.

Requirements

- Bachelor's degree (B. A.) from four-year college or university
preferred, and three to five years related experience and/or
training; or equivalent combination of education and experience.

- Must have knowledge of retail selling environment, high fashion
industry, effective oral and written communications, presentation
skills, motivating others, and managing accountability.

- Retail sales experience in a luxury-branded environment.

If you are enthusiastic about the Swarovski brand and products, and if you possess the necessary commercial skills and way of thinking, you would be our optimal candidate.

Does this sound like you? If so, we're looking forward to receiving your on-line application.

Discover the world of Swarovski. To apply please visit www.swarovski.com/retailcareers