Order Entry Administrator -Customer Service Representative

Job description

Job Title: Order Entry Administrator -Customer Service Representative

Location of Position: 5900 Silver Creek Valley Road, San Jose, CALIFORNIA 95138-1009 USA

Posting Number: req5311

Description :

Role Summary/Purpose: The Order Entry Administrator will assist the Sales team in day to day order entry of parts and services ensuring compliance to business rules. The individual will be responsible for reviewing and accurately entering orders and reviewing purchase orders. The individual will work closely with sales, procurement, shipping and service departments as well as billing team.

Essential Responsibilities:

In addition, you will:
• Process orders ensuring accurate parts and pricing
• Lead wing-to-wing customer PO process: data entry review, date expirations, validity, and invoice assignment accuracy
• Identify opportunities to improve efficiency and productivity
• Ensure accurate and prompt response / resolution of client inquiries
• Support business billing quality program and assist as required any billing quality disputes from customers
• Identify process improvement opportunities in your work and the related work of other individuals and functions
• Maintain full confidentiality with customer information
• Other projects as assigned.

Qualifications/Requirements:

• Bachelor's Degree from an accredited college or university or equivalent work experience.
• Minimum of 1 year of SAP experience in SD or related modules or related ERP experience.

Desired Characteristics:

• Problem-solving ability
• Ability to work with internal and external customers as well as the ability to work independently
• Ability to work under pressure in a fast-paced environment
• Demonstrated effective organization skills and attention to detail
• Strong analytical, organization, and time management skills
• Strong interpersonal skills
• Strong verbal and written communication skills
• Strategic thinker and results oriented
• Proficient in Microsoft Suite to include Word, Excel, PowerPoint, and Outlook
• Team player.

Compensation: Hourly 0.00 - 0.00 USD

Is relocation for this position offered: No

Number of Job Openings: 1

Company Grade/Band: Other Salaried

Join the Resource Revolution! SUEZ Water Technologies & Solutions looks for innovation everywhere. For more than 100 years, SUEZ has been at the forefront of innovation, from the SUEZ Canal to addressing water scarcity. Finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the Resource Revolution!

SUEZ's Water Technologies and Solutions (SWTS) offers a great work environment, professional development, challenging careers, and competitive compensation. SWTS is anEqual Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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