Head of IT Operations (Department Head)

Job description

OUR STORY

At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.

When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.

Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.

Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.

Job Title: DTIT Manufacturing Operations Manager / Site DTIT Manager

YOUR ROLE

This position is responsible for managing the site Digital Transformation and Information Technology (DTIT) department as well as the service and delivery of manufacturing and test solutions with the objective of providing reliable manufacturing and test solutions and timely data to ensure smooth plant operations.

YOUR SKILLS & EXPERIENCES

SITE DTIT MANAGEMENT (daily)

·  Deliver IT programs and Services Ensuring that all IT systems are running smoothly and that any problems are quickly resolved to minimize downtime and disruption.
·  Supervise the deployment of solutions on-time, within scope, within budget, while adhering to quality standards.
·  Leading IT projects, following standards and processes, from adhering the scope defined by different IT teams and planning through to implementation and post-implementation support
·  Oversees the implementation of the DTIT processes and policies by ensuring consistent application of processes and methods
·  Leads the department in the preparation, execution, and action plan follow-up for site audits
·  Leads the department in the preparation, test, and execution of the site DTIT contingency plan
·  Leads the department in providing production applications support for the site

MANUFACTURING & TEST SOLUTIONS (daily)

·  Ensures that service level objectives (SLO) are achieved at site level
·  Drives service improvement plans for the site with all internal and external suppliers
·  Acts on escalation level 1 for the business organization in the specific region
·  Coordinates diagnosis of problems/finding out root causes at site level
·  Ensures that the Problem Management Process is followed for site specific problems
·  Provides analysis of data for incidents, problems, and changes and handles roll-up of outstanding changes, incidents, and problems at Regional and Central Area levels
·  Participates in the Change Approval Board (CAB) and ensures changes are approved and deployed according to timeline
·  Implements cost control

TEAM MANAGEMENT

·  Organize and drive a team of IT professionals responsible for hardware, software, network and security operations.
·  Recruit, train, mentor and lead a IT team organization structured with a staffing model.

SITE INFORMATION SECURITY MANAGEMENT (daily/quarterly/as needed)

·  Leads in conducting and preparation of the site Information Security Survey and Action Plan
·  Oversees the implementation of ST information and security measures like paper/document and electronic media disposal

SAFETY, HEALTH, ENVIRONMENT, GOOD HOUSEKEEPING, AND SECURITY (daily)

·  Disseminates, explains, and complies with rules and regulations on safety, health, environment, good housekeeping, and security in the area of responsibility so that applicable rules and regulations are understood and implemented

EDUCATION:

·  Bachelor's degree in Computer Engineering or related fields
·  Master Degree an advantage

EXPERIENCE:

·  With at least fifteen (10-15) years of technical and managerial experience handling related tasks in a similar environment

SKILLS/KNOWLEDGE:

·  Broad knowledge in Digital Transformation and Information Technology
·  Program and project management and development skills
·  Excellent analytical skills
·  Effective management and leadership
·  Excellent interpersonal and communication skills

BUSINESS UNDERSTANDING:

·  Experience with local semiconductor industry

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

To discover more, visit st.com/careers.