Purchasing Customer Relations Representative - 12 months internship

Job description

Solvay is a science company whose technologies bring benefits to many aspects of daily life. With more than 24,100 employees in 64 countries, Solvay bonds people, ideas and elements to reinvent progress. The Group seeks to create sustainable shared value for all, notably through its Solvay One Planet plan crafted around three pillars: protecting the climate, preserving resources and fostering better life. The Group’s innovative solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices, health care applications, water and air purification systems. Founded in 1863, Solvay today ranks among the world’s top three companies for the vast majority of its activities and delivered net sales of €10.2 billion in 2019. Solvay is listed on Euronext Brussels (SOLB) and Paris and in the United States, where its shares (SOLVY) are traded through a Level I ADR program. Solvay Busines Services (SBS) is the global organization supporting internal and external growth by integrating the major end-to-end administrative processes as well as the information services of the Solvay Group, through three strategic objectives: strategic agility and customer centricity, service excellence and talents and innovation.

Job Overview and Responsibilities:

This internship will be based in our Solvay Business Services offices in Carnaxide (Lisbon) and you'll report to the Purchasing Service Center Team Leader.

Main mission:

·  Ensure communication between Purchasing Service Center and its stakeholders
·  Deliver day to day standardized answers to process requests
·  Keeping track of the data through adapted tools
·  Deliver top quartile first touch resolution via ERP
·  Troubleshooting capabilities

Main output:

·  Perform day to day operations via request handling
·  Voice support in requester language 
·  Solution to requests via ERP edition capabilities in SAP MM and FI modules
·  Time and accuracy
·  Quality Compliance

Education and Experience:

·  University Degree (ongoing or just finished)
·  No experience required

Skills:

·  Fluent in English
· 
Communication skills

· 
Ability to assess and adequately respond to the  needs of the internal business partner and external customer/providers