Cash Collections Junior Representative (French speaker)

Job description

Solvay is a multi-specialty chemical company committed to developing chemistry that addresses key societal challenges. We innovate and partner with customers in diverse global end markets. Solvay Business Services (SBS) is the global organization supporting internal and external growth by integrating the major End-to-End administrative processes as well as the Information Services of the Solvay Group, through three strategic objectives: Strategic agility & Customer centricity - Service excellence - Talents & innovation.

Job Overview and Responsibilities:

The Cash Collection team is part of the Customer Credit & Trade Process and is responsible for improving the payment behavior of the Solvay customers and to contribute to the free cash-flow target of the Group.

As a Cash Collector you will be responsible for:

-Managing a portfolio of customers geographically located in French-speaking countries;
-Analyzing the customers’ accounts and identifying the payment behavior of the customers;
-Work with customer by phone and e-mail to reduce the payment cycle and to ensure customers respect the payment terms agreed;
-Identifying the reasons blocking the payment and ensuring their resolution to enable the prompt payment;
-Answer customer questions, provide invoice copies and other documentation to facilitate customer payment;
-Preparing reports to the different Businesses to communicate on overdue status and actions launched (be the preferred contact for every Solvay Business company);
-Collaborating with different stakeholders (Accounts Receivable, Credit Management , Sales and Customer Service teams) to solve any issues and improve the process performance;
-Developing and implementing initiatives to improve the process efficiency. 

Education and Experience:

University degree (Finance is a plus but other backgrounds are also considered)

Skills:

·  Fluent in english and french
·  Autonomous, ready to take initiative and results oriented
·  Good telephone communication skills with developed negotiation techniques
·  Ability to follow-up and follow through with multiple tasks
·  Good verbal and written communication skills
·  Proficient in Excel

Nice to have: 

·  Experience with other tools is a plus (SAP, Excel, VBA, Predictive Analysis)

Additional Information

Possibility to travel to meet Solvay businesses in Europe;

8 working hours/day (if extended can be used afterwards as flex-time)
Several benefits (medical insurance and several partnerships with other companies for discount prices)