Kitchen Porter Supervisor

Job description

Job Introduction

Working within the largest integrated catering, retail and leisure facility on Merville Barracks, home to the British Army’s rapid response brigade and delivering the largest food offer across the entire Defence contract, your main role is to deliver an outstanding service to every customer every time.

Being a leader and an active part of a large team of Chefs, Kitchen Porters, Coffee Shop Retail Assistants and Retail Assistants you will play a crucial role in achieving Sodexo’s mission statement of being a world leader in quality of life services.

Your role is primarily to lead and inspire a team of Kitchen Porters to make sure that they exceed in their roles and that all Health & Safety, Food Safety and COSHH regulations are adhered to.

You may be required to operate an EPOS till, serve behind a hotplate, prepare and cook simple food items and complete various admin and managerial tasks such as training, disciplinary investigations and day to day supervision of service. As a Supervisor, you will be an ambassador and role model of service excellence for your team and those around you.

Role Responsibility

·  Ensure swab tests are carried out and action taken in line with Company policies.
·  Ensure all staff are trained on correct usage of chemicals and cleaning equipment.
·  Ensure COSHH cupboards are stocked correctly and kept tidy.
·  Manage the Centres supply of cleaning chemicals placing orders monthly in line with budget.
·  Ensure sufficient levels of staff are scheduled to work in line with business needs taking into account staff requests.
·  Actively manage and encourage your KPs ensuring that company expectations are adhered to at all times.
·  Ensure all company documents are completed with integrity and that due diligence is practised at all times.
·  Undertake any other reasonable task as directed by the Centre Manager.
·  Continue to develop one’s own skills and knowledge within the position.
·  Hold weekly team huddles to maintain levels of communication across the team.
·  Carry out training as required ensuring that your team have the skills needed to excel.
·  Ensure compliancy with DMS documentation
·  Complete minor food preparation tasks as necessary to assist with food service.
·  Be in attendance at core meal times ensuring that all customers receive the best  possible service as well as providing an initial point of contact should there be any questions or complaints.
·  Ensure all staff adhere to the uniform and personal hygiene policy as detailed within Company Induction pack..
·  Able to work on own initiative within a team environment.
·  Work with and support all units/departments within the centre to ensure all aspects of the contract are delivered at all times.
·  Report any defects to helpdesk – 6000.
·  Report any near misses and accidents to the Head Chef.

About the Company

In the UK and Ireland, Sodexo employs some 35,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business

Desired profile

The Ideal Candidate

Essential

·  Good numerical and communication skills, must be able to demonstrate effective verbal and written communication
·  Knowledge of health & safety and food safety
·  Able to work on own initiative within a team environment
·  Able to demonstrate attention to detail and adherence to standards

Desirable

·  IOSH and CIEH qualifications or equivalent
·  Proven track record of employment within the catering/hospitality industry

Package Description

·  Access to a very popular and generous employee discount scheme.
·  Holiday entitlement of 20 days plus 8 bank holidays per year which increases with length of service.
·  Full uniform provided including safety shoes.
·  Company sick pay entitlement of 5 full days after 6 months employment.