Offers “Société Générale”

Expires soon Société Générale

Digital Experience / Service Designer

  • Bucharest (Municipiul Bucureşti)
  • Design/UX/UI

Job description

Environment

To be part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company's activity.

Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together in order to contribute to the growth of our center of excellence.

Mission

We're looking for someone who can convert unique insights into groundbreaking ways to deliver digital products/platform designs and services that involve multiple stakeholders and within complex systems.

Your Role in a Nutshell:

• Defining interactions and services based on business and design considerations.
• Driving digital product/ platform design and service design activities on projects, including collaborative workshops, brainstorming, co-design activities within the team, as well as with clients and project partners.
• Work beyond just design, in also selling our innovations and services by working in tandem with the Business development team to modify designs as per client needs, create concise concept notes, and be a design expert in client meetings.
• Work closely with relevant team members on creatively packaging design work and learnings into narrative documents, reports, presentations and process notes.
• Build and finesse in-team capacity around the design process and ensure clear expectation setting for roles and deliverables.
• Liaise with partner organizations i.e. design advisors, monitoring, learning and evaluation teams, implementation partners and clients through the project.

Desired profile

Profile

A little about You:

• Graduate degree in IT, Finance, Business Administration, Economics, etc.
• Experience in designing and conducting ethnographic research and design research.
• Ability to synthesize data from multiple-perspectives, interpret it in new, relevant and actionable ways, and identify patterns to drive creative direction and opportunity and solution development.
• Ability to create experience maps, user journeys, process maps and service blueprints.
• Expertise in standard design software such as Sketch, InVision, Adobe Suite and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a good to have.
• Knowledge of visual design and branding is good to have.
• Ability to communicate insights through powerful and clear information design i.e. reports, data visualizations, illustrations, storyboards, photographs, videos and other multimedia techniques.

We also value:

• Result orientation and ability to challenge the status quo
• Autonomy in working on given tasks
• Proactive and proposition-making mindset
• Demonstrate strong cooperation and team spirit capability
• Result-driven behavior to ensure assigned goals are achieved on time

Make every future a success.
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