Offers “Société Générale”

Expires soon Société Générale

Associate - Knowledge Management

  • Internship
  • Bengaluru (Bangalore Urban)

Job description



Responsibilities

Knowledge Management:
1- Coordinate the change management for the development of a KM culture:
a. Communicate on the achievements, successes, roadmap and next deliveries to the teams and to the management
b. Support the operational (KM relays) on their work dedicated to the deployment of KM culture
c. Inform the operational teams on the tool evolutions and broadcast the best practices
2- Manage the operational knowledge capitalization in Bangalore & Asia and ensure its updating
a. Ensure all the operational documentations are stored in Sharepoint (no duplication, no parallel storage on an old Sharepoint)
3- Devise strategies at GSC level to promote Sharepoint and drive its growth through increased usage and thereby reduce the dependency of other storage mechanisms.
4- Conduct KM town hall meets and video conferences regularly with global KM teams to provide a wider scope for collaborations and brains storming sessions.
5- Ensure the site audit results are up to date and reflect the targeted KM strategies proposed for the fiscal year.

Communications & Events:
Internal Communications: Creation and implementation of targeted communication strategies for DFIN organization. Creation and managing of new channels and initiatives for employee engagement in alignment with the business goals. Content creation, editing and proofing of all communication that goes out to employees as part of any event or initiative.

Content and campaigns: Conceptualize brand development and execution of various campaigns. Creation of strong internal brands and ensuring brand consistency in letter and spirit. Content generation and creating an effective pipeline which showcases organizational developments and success stories. The ability to distill complex initiatives/business developments into simple and effective messages will be key to this position.
Group Communications - Supporting the joint initiatives with counterparts in other SG Group entities in India and develop common platforms for communication
Channels and Events: Manage DFIN contribution on the corporate intranets/portals, organizational mass channels. Work with the technical team for design and usability enhancements of intranets. Ensuring that the channels are dynamic and engaging while also being compliant with the brand guidelines. Also responsible for organization wide events and engagements which are to be of the highest quality.

Profile required

• Proven experience using Jive and Synapse platform
• Creative Thinking and graphic design skills (realization examples required)
• Creating Infographics, Videos

Why join us

“We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

Societe Generale Global Solution Centre (SG GSC), a 100% owned subsidiary of European banking major Societe Generale (SG), Our role and purpose is to enable the strategic vision of Societe Generale Group. We are doing this by pioneering cutting edge innovation from Design Thinking to Smart Automation & Artificial Intelligence, and applying it to banking. SG Global Solution Centre provides services in the areas of Application Development and Maintenance, Infrastructure Management, Business Process Management, and Knowledge Process Management, to Societe Generale's business lines around the world.

Within SG GSC, the position is part of the Financial Direction (DFIN), and more specifically the Direction of Mutualized Operations (DFIN/DOM)

The Direction of Mutualized Operations handles two Shared services centers (SSC) in Paris (accounting and regulatory mutualized activities – ACR, vendors invoices processing – PTP) and oversees the Finance activities of the SSCs SG Global Solution Center (SG GSC) and SG European Business Services (SGEBS), respectively located in Bangalore and Chennai (India) and in Bucharest (Romania). It represents around 1000 collaborators.

We are an equal opportunities employer and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and promoting all talents , regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, sexual or gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.

Reference: 2100005U
Entity: SG Global Solution Centre
Starting date: 2021/04/08
Publication date: 2021/01/06

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