Customer Services Intern - Smile Plastics - London - Wizbii

Customer Services Intern

  • By Smile Plastics
  • Internship
  • London (United Kingdom)

Job description

Smile Plastics reimagines waste into art materials, creating 100% recycled decorative plastic panels for artists and designers. The brand dates back to 1993 with its products used extensively in residential and commercial spaces all over the world including Paul Smith, The Body Shop, Lush, V&A Museum, Selfridges, National Trust and the Wellcome Trust.
Smile Plastics has recently been taken on by a couple of designers who have brought the much loved products back to the market and are looking to expand and refocus the business on bespoke materials and finished goods.
This is a very exciting time to join Smile Plastics, offering the successful candidate an insight into a dynamic start up environment and a chance to make a huge impact in the business. We require a self starter with a passion for design and sustainability who can fit into our small team and identify opportunities to add value.

Smile can offer:
- Experience of working in a dynamic start up environment
- Opportunity to gain significant responsibility with potential to make a real difference to the bottom line
- Support to fulfil your ambitions in the role
- The potential to have a permanent position in the future if the fit is right

Responsibilities include
- Responding to customer enquiries and processing orders
- Design a new stock control and product management system
- Implement new CRM system
- Identifying potential grants we might be eligible for

Seeked profile

- Great customer service skills and the ability to network and build rapport with a wide range of people.
- Determination and motivation to achieve results in an uncertain environment
- Ability to take initiative, identify opportunities and hit the ground running. Ability to both identify problems and find creative solutions
- Great oral and written communication
- Ability to work flexibly depending on the work coming in
- Good experience of using the Microsoft suite including Word, Excel and Powerpoint
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About Smile Plastics

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