General Manager - Birmingham - Sixt - Birmingham - Wizbii

General Manager - Birmingham

  • By Sixt
  • Birmingham (United Kingdom)
  • Finance / Management Control

Job description

As an General Manager, you will be responsible for the growth and profitability of your very own operation while ensuring that we are providing first class experience. As an essential part of the team, you will be responsible for the development of your very own branch while driving profitability as you train and develop your staff.

Why Choose Sixt?

Awaiting you if you join us: ▶ an attractive, monthly basic salary + a performance-based bonus ▶ paid training sessions & further development opportunities ▶ employee terms for Sixt car hire, Sixt Leasing & DriveNow ▶ employee discounts on fitness products, hotels, technology, clothing etc. ▶ regular team events ▶ a team spirit & hands-on mentality ▶ and much more.

Key Tasks and Responsibilities

Complete performance reviews on all employees and hold a meeting with the individual to discuss strengths and weakness

Organize and facilitate weekly staff meetings to keep employees motivated and informed of business operations

Handle or assist in the resolution of customer service issues if other staff members are unable to.

Ensure the effective process of all types of car rental transactions

Provide exemplary customer service and issue resolution

Understand cost control and achieve individual sales goals

Monitor prices and set rates for walk-ups

Uphold company standards and processes

Increase the market penetration of the branch and increase revenue

Actively participate in the training, coaching, and mentoring of the Management Trainees, Rental Sales Agents, Return Agents and all other staff

Seeked profile

Your Qualities

Must be able to work a flexible schedule including day and/or evening hours

Must have a valid driver's license

You distinguish yourself through your service-oriented way of thinking and value work that has direct customer contact

2 years of branch management experience required

Must have 2-4 years of work experience in sales and customer service

Exceptional organizational skills with the ability to multi-task

You must have exceptional leadership skills and strong communication skills

Exceptional interpersonal skills required

You have exceptional English skills which allows you to be a brilliant

Must be able to work 40 hours per week
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About Sixt

Sixt est le loueur de voitures 5* sur le marché, présent dans plus de 100 pays, et géré par la même famille depuis 3 générations. Ce qui nous différencie ? Notre flotte premium et « dernier cri », notre passion pour la satisfaction client et la volonté de toujours proposer des solutions innovantes à nos clients !

531 vacancies open at Sixt

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