Debt/ Credit Collector - Slough, Langley, UK - Sixt - Langley - Wizbii

Debt/ Credit Collector - Slough, Langley, UK

  • By Sixt
  • Langley (United Kingdom)

Job description

Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value.
At Sixt, customers are guests. It’s not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit.

Why Choose Sixt?

Competitive basic salary 40 hour week (all applicants must be available to work between 8.30am – 17.30 pm Monday to Friday

Key Tasks and Responsibilities

To provide a dedicated debt recovery service for department on all claim types

To make outbound calls to customers to settle the outstanding debt

To take incoming calls

To work to targets on calls to be made per day

To assist with any ADHOC duties to support the Damage Team

Seeked profile

Your Qualities

Deliver a consistent and professional level of service at all times

Achieve set revenue targets and call quality objectives

Advise and influence customers on making payment

Handle each call promptly and in the correct manner, updating records accordingly

Input customer related data accurately and efficiently

Take responsibility for resolving disputes, ensuring that caller concerns are actioned correctly and all parties are notified

Explain the terms of sale, credit or contract condition as appropriate

Manage customers who are resistant to agent contact by remaining polite, tactful, honest and firm

Be persuasive, persistent and self-motivated.

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About Sixt

Sixt est le loueur de voitures 5* sur le marché, présent dans plus de 100 pays, et géré par la même famille depuis 3 générations. Ce qui nous différencie ? Notre flotte premium et « dernier cri », notre passion pour la satisfaction client et la volonté de toujours proposer des solutions innovantes à nos clients !

485 vacancies open at Sixt

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