Sixt Rent a Car is an international leader in car rental, leasing, and innovative mobility solutions like Drive Now or mydriver. With revenues in excess of $2 billion and a fleet of 220,000 cars, we have moved into over 100 different countries worldwide. Sixt is the largest fleet purchaser of BMW’s internationally, however does not consider itself a luxury car rental company but a company with superior service and better cars for everyone at an exceptional value.
At Sixt, customers are guests. It’s not a rental transaction but an experience as that of a five star hotel. Sixt hires service oriented individuals, free to travel, and open to cultural experiences interacting with customers and colleagues from many diverse backgrounds. Sixt is more than just cars, we have a passion for style, technology, innovation, creativity and entrepreneurial spirit.
Why Choose Sixt?
Competitive basic salary 40 hour week (all applicants must be available to work between 8.30am – 17.30 pm Monday to Friday
Key Tasks and Responsibilities
Review of new claims logged for the UK as per UK damage process
Handling New cooperate damage claims as per the UK damage process
Actioning first notification emails from customers regarding damage
To acknowledge and respond to all internal and external UK customers enquires and disputes
To fairly and impartially make reasonable sound decisions to resolve each case in the best interest of the company
Taking payments from customers for damage claims
Answering customer complaints via telephone and email
Carrying out other ad-hoc duties as and when required within the team and department