Senior Software Engineer - Polarion Service Operations
Internship Pune (Pune)
Job description
Together we make the difference
Siemens Mobility is an independent managed company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services.
The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands.
Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age.
Is that exactly your thing? Then live your passion in an international and cross-location team in which you can actively shape the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.
Here's where you make the difference
The ALM group is responsible to provide professional application services to our users of Siemens Mobility worldwide. We support our business units by hosting and managing different applications for the software builds for several Mobility products and projects.
Continuous monitoring of processes, target-oriented and fast intervention and a high awareness of all current issues are key elements of successful operation and high user satisfaction.
Your new role – challenging and future-oriented
· You will be responsible for operating and supporting the ALM applications in use (Polarion)
· You will monitor the applications and proactively prevent performance or security issues
· You will support monitoring, recognition, evaluation, troubleshooting and correction of system and network problems
· You will support users with questions and systematically process tickets from end users
· You will be in close contact with our Polarion team and our partners/suppliers
· You will support creating and maintaining the service documentation and regularly update the knowledge base
· You will support the rollout of new versions, products/solutions and services, as well as the infrastructure required (cloud-based)
· You will operate future applications in conjunction with our internal and external business partners
Your qualifications – well-founded and adequate
· You have successfully finished studies in computer science or electrical engineering or a comparable qualification with corresponding additional skills.
· You possess very good problem-solving skills, ability to work independently, meet deadlines, and maintain a high level of confidentiality
· You have 5+ years of experience with IT System operations
· You have experience with programming and scripting and modern IT System monitoring Tools
· You have very good time management, organizational, and effective communication skills
· You are a good team player and can get along with co-workers and work effectively in a team environment
· Ideally, you have experience with Polarion ALM support or administration
· Ideally, you have experience with Linux and Windows Operating Systems
· Ideally, you have 2+ years of experience with AWS or Azure Cloud in IT System Operation and Monitoring
· You are willing to travel several weeks to Europe
· If you also have fluent knowledge of Business English (Level C1), are highly self-motivated and able to think in a customer-oriented way, then you are qualified to join us in our team
Make your mark in our exciting world at Siemens.
We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.
Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds
Organization: Siemens Mobility
Company: Siemens Technology and Services Private Limited
Experience Level: Mid-level Professional
Job Type: Full-time