Sales Administrator (Customer Services), Chippenham

Job description

An exciting opportunity has come about as a result of growth within the business! Our Rail Automation business in Chippenham is searching for a Customer Service Sales Assistant to join their team supporting the Account Manager in day to day communication with our clients, reporting on order progress, loading sales orders onto the SAP system, chasing orders through the supply chain and ensuring deliveries are made to the schedule. This will be a 14 month fixed term contract.

What are my responsibilities?

· Establish links and develop trusting and influential relationships with key personnel within client organisations
· Communicate with the client and the supply chain on a daily basis to ensure deliveries are on time
· Ability to communicate at all levels to ensure deliveries are made on time
· Be assertive where necessary to progress orders and deliver on time
· Monitor the materials schedule and ensure manufacturing / external suppliers correctly deliver materials on time.
· Ensure that all materials ordered or repaired have the correctly identified part number, serial number, fault reports and order coverage.
· Provide new build & repair quotations, answer customer queries and provide customer order books and orders outstanding reports for suppliers
· Enter sales orders onto the SAP system and raise PO to external and internal supply chain, ensuring the process is fulfilled from receipt until dispatch to customer
· Liaise with Management and engineering staff to control the process of material variations / change and update SAP to reflect this
· Assist finance with reporting, order amendments, project setups, billing plans, invoice errors, customer queries and meeting month end and yea-rend financial targets.

What do I need to qualify for this job?

· Excellent customer focus and liaison skills
· Highly driven and self-motivating
· Strong influencing and negotiating skills
· Adaptable and able to operate in a dynamic and continuously changingenvironment
· Financially and commercially aware
· Experience with SAP, Excel, Word, Access databases, highly advantageous
· Educated to GCSE grade A-B or equivalent in English and Maths
· Sales administrationexperience within an engineering environment would be highly advantageous

The Siemens Mobility Division with approximately 3,500 employees, focuses on sustainable technologies for metropolitan areas and their infrastructures. Its offering includes products, systems and solutions for intelligent traffic management, rail-bound transportation, smart grids, energy efficient buildings, and safety and security. The Division comprises the divisions Rail Systems, Rail Automation, Traffic Solutions, and Rail Electrification.

Siemens provides innovative solutions to help tackle the UK’s major challenges. Siemens has a significant presence throughout the UK, with 13 manufacturing sites and more than 25 major offices. Today the company employs over 13,760 people in the UK, including about 5,000 in the manufacturing sector. Last year’s revenues were £3.36 billion. Electrification, automation and digitalization are the long-term growth fields of Siemens. In order to take full advantage of the market potential in these fields, our businesses are bundled into nine divisions and healthcare as a separately managed business.

Siemens offers a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension. Through our flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare.

How do I apply?

We are looking forward to receiving your online application. Please ensure you complete all areas, of the application form, to the best of your ability as we will use this data to review your suitability for the role.

What else do I need to know?

Siemens is dedicated to quality, equality, and valuing diversity, and we welcome applications that reflect the diversity of the communities within which we work.

If you are appointed in to this role you will receive standard Siemens terms, conditions and benefits.