Service Technician I

Job description

Join Schneider Electric and power your career!

Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of choice.

SUMMARY:
This position is responsible for servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, performing warranty work. Responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers.

PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily.

· Troubleshoot and repair complex customer systems
· Develop and implement hardware selections and software applications for assigned customers
· Manage scheduled maintenance agreements
· Request and deliver material as required
· Coordinate activities of subcontractors when necessary
· Create, load, and test system databases
· Check out and start up control systems
· Provide on-site training to customers as needed
· Suggest system improvements, modifications, etc.
· Perform warranty work
· Complete documentation for assigned tasks
· Work with sales personnel to develop multi-year customer system upgrade plans, including short- and long-term customer budgets and account plans.
· Engineer small projects including upgrades and enhancements
· Other duties may be assigned

Desired profile

QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.

EDUCATION:

· Two-year (2) degree in a related technical field or related work experience

EXPERIENCE:

· Entry Level

SKILLS & ABILITIES:

·Understanding of HVAC, Security, Access Control, CCTV, or other

building or electronic control systems.

· Proficiency in software applications including but not limited to Microsoft Word,

Excel, and Visio.

Care. Connect. Challenge. Commit.
Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.

At Schneider Electric, because we value our employees, we offer a competitive benefits package that includes medical, dental and vision, matching 401(k), training and development opportunities and much more. Join Schneider Electric and together, let's make the most of your energy.

Schneider Electric is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.