Digital Services Architect

Job description

The Digital Services architect will be part of the Digital Asset management organization (former EcoStructure Asset Advisor) within Services business. This organization is managed as a « start-up » in order to (1) benefit from quicker decision, an agile behavior in launching and selling new services offer and (2) leverage a dedicated team for Service execution.

The Digital Service Architect will report to Innovation, analytics and platform development leader and will work in close collaboration with the Digital Asset management worldwide team.

Responsibilities:

The Digital Service Architect will be responsible for the following missions:

- Review customer electrical distribution network (HV, LV, etc) to identify critical assets for condition monitoring.

- Identify Scada or BMS or Monitoring system in place with the customer.

- Define the architecture and accurate set of devices (gateways, communication agents,) in order to retrieve in an efficient and scalable way data coming out from the asset or concentration layers up to the Schneider Electric IoT platform.

- Define the scope to be delivered (services, hardware, etc…) and get quotes internally from SE (Filed Service activity, etc…) or third party contractors (electrical contractor). Compile the quote for Business Development manager in building of customer proposals.

- Support the Project Manager and Digital Sales Manager and ensuring the accurate interface between customer (functional needs). Be the high level technical lead interface to be able to discuss with c-level (CTO, Corporate Electrical Engineers, CIO).

- Be the technical warrant of the services capabilities in front of the customer.

- Support customer projects on all connectivity matters including cyber security, analytics (including 3 rd party solutions and 3 rd party sensors)

- Identify new customer requirements and report them to Software project manager as feature request.

- Challenge the project team for new features

- Liaise with DSP (Digital Service Platform) and gateways teams when needed

- Identify areas for asset management value proposition enhancement through broadened services or increased asset coverage

Main aspects:

- OT/IT background including Cybersec knowledge

- Electromechanical solution knowledge

- Project management skills

- Strong Customer listening capabilities

- Power Monitoring Expert and EcoStruxure knowledge a plus