CDI - Field Service Engineer Aix-en-Provence - Solar Business H/F
CDI Aix-en-Provence (Bouches-du-Rhône) Design / Civil engineering / Industrial engineering
Job description
MISSION:
The role will be responsible for the Level 2 services for Schneider Electric's solar products and solutions including Utility Sized Large Solar inverters and Residential Inverter three-phase and single-phase inverters.
PRIMARY DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily
· Provide on-site and remote field service support for customers, including system installation, commissioning and preventative / corrective maintenance for complex solar systems
· Perform Site Audits if necessary and needed to evaluate inverter/ System's health status
· Prepare and send service intervention reports
· Maintain overall customer satisfaction, including a strong emphasis on contractual commitments regarding response time and system uptime
· Provide instructions related to product operation and maintenance, including both basic maintenance training at the customer site and advanced training provided if required
Desired profile
Qualifications :
MISSION: QUALIFICATIONS
· Electrical Technician Degree and must be able to read and interpret engineering diagrams and drawings, electrical schematics, manufacturing and service procedures, and bill of materials
· Experience in Service or Maintenance of solar inverters or systems and a strong technical background
· Ability to travel frequently and a willingness to work outside of normal office hours
· Able to multi-task and work in a fast-paced challenging environment, in a start-up mode, with a problem-solving mindset
· Excellent teamwork, communication and people skills a must.
· Strong communication skills in English (internal & external audiences)