(Sr.) Manager, Veeva Training

Job description

The Manager of Veeva CRM Training will deliver and develop Veeva CRM training to employees of Sanofi Genzyme required to utilize the system either virtually or in-classroom environments.  The manager/senior manager will partner with various stakeholders within the sales towers and the business operations teams, becoming a subject matter expert and evangelist for Veeva. Their ultimate responsibility will be to train participants so they can use Veeva effectively and effectively at the conclusion of the training.

Responsibilities:

·  Become a subject matter expert for Veeva Products as well as the application/value of those products to the business domain of Veeva’s customers
·  Deliver Veeva CRM training to newly hired, newly licensed, and existing members of Sanofi Genzyme’s commercial salesforce, marketing teams, and other home office users.
·  Deliver virtual mini-refresher training sessions.
·  Work closely with the Veeva team to understand enhancements / changes made to Veeva, and sales leadership teams to identify gaps / opportunities in Veeva training and utilization
·  Manage and participate in monthly Veeva Champion Network calls, updating the field support on enhancements, answering questions, providing additional support.
·  Update and customize course curriculum and labs as directed
·  Update materials as required.

Preferred Experience:

·  Veeva training experience
·  Experience developing curriculum
·  Storyline articulate eLearning development
·  Salesforce.com training delivery experience
·  Experience in the pharmaceuticals industry

Requirements:

·  Bachelor's degree or equivalent relevant experience
·  Experience training adult learners on software products/systems.
·  Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
·  Ability to travel as needed; approximately 25% per month to deliver training within the continental USA.
·  Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.
·  Detail oriented  

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.