Professional, Contract and Customer Support

Job description

Summary of purpose/major responsibilities

This position is responsible for all system (SAP) setup related to VaxServe's private contracts, including buying group creation, contract setup and membership management. In addition, this position will also complete the initial calculations of all admin fees & rebates associated with our private contracts. This position will further ensure accurate VaxServe memberships on shared SP contracts by reviewing the SP dual affiliation report. In addition, this position will support the membership team by processing GPO membership files and any requested membership files for contract fulfillment and will also assist with requests sent to the VaxServe Contract Admin mailbox. 

VaxServe Private Contracts:

Complete all required SAP setup for the VaxServe private contract agreements (Retail / SM / PM contracts for SP flu & non-flu vaccines). Manage contract memberships, working closely with members of the Customer Operations team to maintain accurate rosters. Ensure all approved price changes are applied to the contracts in a timely and accurate manner.

Contract Admin Mailbox Management:

Assist in the management of the VaxServe Contract Administration Mailbox by responding to inquiries from our internal partners. This will include, but is not limited to, eligibility reviews, GPO membership files, CSEG 407/501 linkage report and other contract-related requests.

Rebate & Admin Fee Calculations:

Complete all rebate & admin fee calculations required per the VaxServe private contracts according to the timelines outlined in the contractual agreements. Complete all GPO Admin Fee calculations & reporting in a timely manner, which includes a review of the sales data, calculation of fees earned, submission to Finance for review/approval and communication of approved fees (with details) to the appropriate individuals at each GPO.

Membership Support:

Process all required membership files for contract fulfillment (i.e. Merck, GSK, Dynavax) in a timely manner, ensuring all guidelines for appropriate account selection are followed. Cross-train on other membership related activities, as needed.

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At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.