Offers “Sanofi”

Expires soon Sanofi

ITS Expert- SHIFT Customer Service

  • Barcelona (Barcelonès)
  • Marketing

Job description

Scope:              Worldwide, all businesses

SHIFT - ONE ERP PROGRAM

Sanofi is globally deploying its new back-office cross-functional system processes - covering Finance, SBS, Supply Chain and Trade across all GBUs - through the implementation of a Global ERP (SHIFT project) using SAP S4/HANA technology. This Transformation program aims at:

·  Enabling Global Business Units (GBU) & Global Functions with Analytics
·  Common analytics by GBU and for Global functions to improve performance and cost management
·  Transversal data consolidation as well as more granular analyses
·  Common budget tools by GBU

·  Facilitating a seamless integration of planning and actual data setting-up automation in reporting to enable Global Shared Services (SBS)
·  Support SBS strategy by implementing an end-to-end approach (e.g. P2P fully covered by integrated Group solutions from eBuy to AP Invoicing, T&E, etc.)
·  Opportunity to consolidate new activities in Shared Services (e.g. Master Data Management, Credit Management) and to develop global Shared Services organization models (e.g. T&E)
·  Support reporting factories

·  Simplifying processes and Sanofi users’ experience
·  State-of-the-art global systems ensuring an end-to-end process integration while providing a simplified user’s experience
·  Major changes to reporting or processes handled centrally at once
·  One source of truth on master data and a common automated internal control framework
·  Improved integration or divestment capabilities through a standardized methodology

JOB SUMMARY

The Domain Expert is responsible for the design and the deployment of a single technical solution covering Domain’s standardized processes in a single SAP solution for all businesses on all geographies.

He/she will bring his/her expertise of business processes and SAP solutions, best practices and possible improvements.

He/she will organize and deliver, for his/her scope of responsibility within Domain, solution design and all project deliverables under Solution Delivery responsibility (SAP solutions design, implementation in the systems, all related documentation), for the Projects he/she is assigned to, for Project duration.

MAIN DUTIES AND RESPONSIBILITIES

In the context of the Shift Program, the main duties of the Trade Solutions Delivery Expert are:

Scoping

·  Contribute to Scoping studies
·  Provide workload estimations for new scope to be deployed for Trade, or new functionalities to be implemented as part of Continuous Improvement

Design of the Solution

·  Contribute with the Business Enablement team to the Global Design or Fit-Gap workshops in order to design the solution based on industry best practices, GBU & Global Support Functions business needs
·  Defines and supports the implementation of the Trade global template and ensures its continued governance and evolution
·  Propose adequate Vistex and SAP solutions minimizing gaps with the standard functionalities by challenging business requirements and specify for customizing and development the agreed solutions
·  Perform impact analysis for application changes for Vistex and satellites applications (eg: Sales Force Automation tools)
·  Contribute to the design of transversal streams:
·  Master data management and migration strategy
·  Analytics
·  Authorizations
·  Process controls
·  Other Solution delivery Domain for integration topics
·  Collect and consolidate all information on Trade required for Infrastructure and application landscape definition. Ensures trade solutions are aligned to enterprise architecture standards and principles
·  Deliver all design deliverables defined by the program and under Solution Delivery responsibility (e.g. Solution Documents, Functional specifications, …)
·  Develop him/herself on the new capabilities provided by both SAP S4HANA and Vistex on his/her perimeter; contribute to continuous improvement of the solution with Proof-Of-Concepts

Development and testing

·  Organize, complete, unit-test and document the configuration of the system
·  Contribute with the development team to the specific developments (functional specifications update & inputs for unit test)
·  Ensure quality of developments / Contribute to audits & quality KPI follow up. Identify Vistex product and/or specific project issues and work with project partner to resolve them
·  Organize, document and execute integration and system tests
·  Contribute to user acceptance tests and finalize the solution (address defects identified)
·  Use properly the documentation and testing tools as defined by Shift Program
·  Complete all deliverables defined by the program and under Solution Delivery responsibility (e.g. test protocols, test reports…)

Migration and go-live

·  Contribute to migration activities related to the Trade stream
·  Document and execute cut-over activities related to the Trade stream
·  Update training documents & contribute to trainings on Trade Solutions
·  Ensure go-live support and Hypercare activities
·  Handover to AMS: Lead the project transition to AMS for Trade (including knowledge transfer sessions and handover of ongoing incidents)

AMS

·  Contribute to AMS activities: provide functional expertise for complex topics and challenge/validate solution evolutions proposed by AMS team
·  Liaise with support partner to resolve any Vistex functional/technical issues

Cross- project activities

·  Be the Referent Expert for specific topics within Trade: Provide ad-hoc support to projects during Design phase and validate evolutions
·  Maintain all reference documentation up to date
·  Contribute to continuous improvement by keeping informed on new functionalities available for Trade & Sales  & contributing to Proof of Concepts/Prototypes
·  Learn and gain expertise on new and current Vistex products and solution offerings

REQUIREMENTS

Educational Background

·  University degree in economics, engineering or computer science or comparable

Professional Experience

·  5+ years of SAP Experience
·  At least 2 full lifecycle SAP implementations (all phases)
·  Experience of 3+ years designing and configuring in the following SAP domains: Pricing, Sales Order Entry, Billing, Rebates Management, S4 Condition Contracts
·  Preferably demonstrated experience in some of the following Vistex topics:
·  Vistex Data Model
·  Contract Management
·  Pricing: Price Simulation and Order execution
·  Deals
·  Composite Rebates
·  Vistex Billbacks (Claims Management, Accruals, Reconciliation and Settlement activities)
·  Experience and good knowledge in the analysis and design of Trade business processes, ideally within the pharmaceutical or similar industries
·  Knowledge of other SAP functional domains as advantage
·  Experience with Master Data, IDocs/BAPIs, interfacing SAP with Legacy applications
·  Operational experience in Trade area would be appreciated
·  Proven experience working in major IT consulting firms as stream lead or functional expert
·  Experience of SAP projects in complex and international environment
·  At ease with Microsoft Office tools, and in general with IS tools

MAJOR SKILLS AND COMPETENCIES

·  Team player, solutions-oriented, social skills and strong ability to work in a team
·  Dynamic, results driven
·  Analytical and synthetic, able to formalize solutions, good writing skills; Ability to analyze and problem solve user issues related to system design, process flows and SAP configuration, with consideration for other system impacts and implications
·  Intellectual curiosity, willingness to expand her/his functional SAP scope with Vistex capabilities
·  SAP technical skills. Fair understanding of core SAP technical topics (Debugging, Fiori UX, Batch jobs…)
·  Active listener, able to challenge requirements
·  Strong oral and written communication skills
·  Fluent in English, any other language is a plus
·  Able to convince
·  Rigorous, autonomous
·  Accountability and Reliability
·  Knowledge of Agile Project methodologies is a plus

MAIN INTERACTIONS

Main Interfaces/Relationships

·  Internal: other Shift teams, Business (Finance/SBS, Inter-Company, Supply chain, Data), ITS partners and contributors (Application teams, ITS/IS, factories), AMS
·  External: Implementation partner team, other partners, Vistex, SAP
 

We are proud to have been awarded Global Top Employer 2021.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

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