Order to Cash Specialist

Job description

Job Description

Have you imagined all the work done before a patient can take his treatment?

Novartis Mexico counts with one of the five Shared Service Centers worldwide with more than 1500 employees, into a Diverse & Inclusive company, positioning us in the Number 10th, in Top Companies Ranking, where everybody wants to work. Corporate social responsibility is a priority for us and we stand as number 19th company with better reputation according to MERCO Ranking 2017.

We are Novartis. Join us and help us reimagine medicine.

Your Responsibilities

The Order to Cash Associate supports the Accounts Receivable processes within the FSC, ensuring its quality and effectiveness. Moreover he/she secures company assets by applying tight controls in the financial transactions, while providing accurate financial information and timely reporting of balances.

Service Delivery:

• Supports transitions and knowledge transfer.

• Provides services at expected levels with a clear customer service and escalates exceptions.

• Interacts proactively with all functional areas of the FSC to ensure appropriate accounting, financial reporting and settlement of revenue matters is accomplished.

• Coordinate with local entity, FSC and outsourced activities to provide seamless service.

• Proactively challenge the Status Quo, making fact-based recommendations.

• Corresponds to internal and external inquiries. Manage day-to-day activities.

• Perform Customer Master Data Maintenance in collaboration with Commercial Operations.

• Perform regular statement reviews, i.e. invoicing.

• Ensure customer invoices and statements are correct, credit memos are promptly issued, disputes are promptly resolved & customer payments are promptly and accurately posted.

• Perform balance sheet reconciliations of allocated accounts and ensure timely resolution and clean up of overdue items.

• Ensure proper accounting of financial transactions and accounting specific questions are well addressed and solved.

• Ensure the creation and maintenance of adequate accounting records to meet the requirements of local legislation and Novartis required standards.

• Resolve General Accounting related issues and disputes, escalate as required ¨ Travel & Expense.

• Ensure all processes, policies and procedures are clearly defined, fully documented.

• Ensure compliance with Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements.

• Ensure application of agreed Novartis control procedures and actively support to deliver SOX certification.

• Promote a strong and control environment and follow up on audit issues and implement correcting measures.

• Actively support FSC working style by being inclusive, proactive, respectful, and results driven in alignment with Novartis Values and Behaviors.

• Act service oriented to enable service lines to deliver a high-performing organization and contribute to derive to improvements/standard solutions while cultivating customer service focus culture.

Why consider Novartis?:

927 million. That’s how many lives our products touched in 2017. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people’s lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine.

Position Title

Order to Cash Specialist

Desired profile

Minimum requirements

• Bachelor’s degree: Certified Finance/Accounting specialist or similar degree.
• Languages: Local language plus English.
• Experience: 2-4 years of financial experience, with good functional expertize.
• SAP knowledge.
• Project Management exposure advantageous
Job Type

Full Time
Country

Mexico
Work Location

Mexico City
Functional Area

Audit & Finance
Division

NBS
Business Unit

FRA Operations NBS
Employment Type

Regular
Company/Legal Entity

NOV CORPORATIVO MEX