Customer Service & Logistics Agent (m/f)
Unbefristeter vertrag Vienna (Wien Stadt) Logistics
Job description
Job Description
• Organization and monitoring of dispatch deliveries from external suppliers to affiliates
• Transportation planning and interface with 3rd party Logistic providers and freight forwarders
• Manage customer service level and satisfaction
• Order and claim handling of FDF (Finished Dosage Form)
• Order processing and preparation of shipping documentation & invoicing
• Maintenance of relevant master data in SAP for the function
• Primary customer interface for all logistics & dispatching activities
• Drive for simplification and efficiency, participation in Supply Chain process improvement projects
Position Title
Customer Service & Logistics Agent (m/f)
Desired profile
Minimum requirements
• Education: HAK-Matura, Bachelor degree in International Business and Management
• Languages: fluent in English
• Experience: Several years of professional experience in purchasing, production planning or customer service, sales administration or sales in industry. Basic knowledge of complex supply and logistics processes and ideally knowledge in supplier negotiations. A high degree of flexibility, the ability to work under pressure and good communication skills strengthen your profile
We offer a market-competitive base salary in line with your qualification, experience and individual competencies. Additionally we offer an attractive incentive program, a modern company pension scheme, childcare facilities, learning & development options and worldwide career opportunities within the Novartis group. The base pay is composed of the respective amount according to the Austrian collective agreement (at least € 42,913.50 per year), plus a potential market oriented excess payment.
Contact: Christina Ressmann, Staffing Manager
Job Type
Full Time
Company/Legal Entity
Austria Sandoz GmbH, Kundl / Tirol
Country
Austria
Work Location
Schaftenau
Functional Area
Technical Operations
Division
Novartis Technical Operations
Business Unit
NTO EXTERNAL SUPPLY
Employment Type
Regular
Sourcing Statement
You are applying to be part of the Novartis Talent Pool. We are not currently recruiting for this role but we are building a pipeline for future opportunities. If you would like to be considered for a similar position in future, then please submit your CV.