Coordinador de Entrenamiento y Fuerza de Ventas

Job description

Empresa/entidad legal

NOV CORPORATIVO MEX

Área Funcional

Sales

Tipo de Puesto

Tiempo completo

Tipo empleo

Fijo

Descripción de Puesto

WHY WORK WITH US?

With a shared mission to discover new ways to improve and extend people’s lives, our team of 120,000 global employees and our diverse portfolio of innovative medicines, eye care devices and cost-saving pharmaceuticals, we are addressing some of society’s most challenging healthcare issues. With our legacy deeply rooted in our Swiss heritage and with our eye on the future, our industry leading pipeline, together with our continued investment in R&D and our high performing, diverse and passionate employees, we aim to be a trusted leader in changing the practice of medicine.

We are Novartis, and we are reimagining medicine.

As a global healthcare leader, we have one of the most exciting product pipelines in the industry today brought to life by diverse, talented, performance-driven people. This makes us one of the most rewarding employers in our field.

Recently established in Mexico, the Novartis Global Service Centre delivers a broad variety of services including scientific and commercial services (known as Product Lifecycle Services), Financial Reporting and Accounting Operations, IT, HR Operations and Procurement to the Novartis divisions and organizations worldwide.

We’re growing rapidly and are looking for passionate, experienced high-calibre candidates to join our international team.

The NGSC Mexico is located in the biggest city in the country. The site is located 15 minutes away from Coyoacan, one of the oldest neighborhoods in Mexico, dating back to the XVI century, which has evolved into a cultural spot that gathers Mexican traditional and gourmet cuisine, arts and crafts, and history.

You will experience a mix of diverse people who have different interests and backgrounds.

POSITION PURPOSE

To develop, define and nationally implement core training strategy and programs for field force of disease areas, commercial and access team, First Line Managers and Second Line Managers as applicable team in the Country. The training strategy should reinforce goals and standards within existing teams and support the implementation of new programs, products and structures.

MAIN ACCOUNTABILITIES

To develop a national sales training strategy that supports a culture of continuous improvement and learning within Novartis.
• Design and develop the national training and development strategic and operational plans.
• To develop, negotiate and manage the sales training budget.
• To analyses and actively respond to internal/external benchmarks and diagnostics; to respond actively to customer, employee and performance feedback.
• To provide support to the achievement o f both Regional and national career structure planning.
• Working with relevant personnel and agencies, devise and develop the product launch training packages for the sales force.
•Implement successful learning programs to equip representatives with tools to launch products to Novartis standards.
•Participate in Activities related to pharmacovigilance system as appropriate, report of adverse events, patient-oriented management, implementation of Risk Management Plans and Pharmacovigilance training programs as applicable
•Cumplimiento total al Código de Conducta, Políticas Internas y Leyes Locales y todos los entrenamientos asignados
•Obtener calificaciones satisfactorias en auditorías, monitoreos y planes de remediación

KPI´S

CPO revenue, profitability and market share - Sales and other relevant customer facing targets - Delivery of strategically relevant learning programs - Operational efficiency; budget management and project delivery - Management of external service providers - Effective leadership of CPO learning resources

Desired profile

Requisitos mínimos

1st degree in relevant subject English Fluent - Several years’ experience as a sales representative followed by minimum 3 years in sales training role - Experience of delivering complex learning programs - Experience of developing and implementing learning strategy - Leadership of a learning organization - Working in a commercial, customer facing environment - Some experience of working in a customer facing role