Software Engineer
Dublin (Dublin City) IT development
Job description
Software Engineer - Customer Trust, Java Full Stack
Our cloud platform is used by 100,000+ companies who demand a high quality, responsive, and predictable application. As a Software Engineer in Customer Centric Engineering you will investigate complex issues on our platform that handles 3 billion transactions per day, across a number of different core technologies over a massive code base. You should be passionate about solving tough technical problems, understanding customer impact and recommending improvements to products and processes.
What you'll be doing:
· Using your investigative and technical skills to resolve critical escalations to R&D impacting a wide range of products and customers.
· Debugging Java code using Eclipse, Splunk, and other troubleshooting tools, to identify root causes and provide fixes
· Building relationships with other teams across R&D and data center operations as a technical expert
· Mentoring, training, and influencing teams across Salesforce, including R&D, and Technical Support, using strong written and verbal communication and leadership skills
· Developing new debugging tools with product teams
What we're looking for :
· Software Developer with a strong desire to work on high-profile issues critical to the long-term success of the company
· Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits
· Unparalleled troubleshooting and problem-solving skills
· Excellent written and verbal communication skills
· Bachelor's Degree required. BS or MS in Computer Science strongly preferred
Required Technical Skills:
· Fluency in an object oriented language; Java preferred
· Familiarity with Oracle and/or other relational databases (Postgresql, MySQL etc)
· Familiarity with core web technologies: HTTP, JSON, REST, XML
· Experience using Linux environments, such as Ubuntu and/or CentOS
· Experience with a known IDE: Eclipse or IntelliJ
Desired (optional) Technical Skills:
· Previous Salesforce / Force.com development experience
· Experience with Agile methodologies
· Log parsing in Splunk
· HTTP traffic analysis: Fiddler or Charles
· Performance analysis: Java Flight Recorder, JMC
· Experience with Oracle SQL developer
· Front end development experience: Javascript, HTML5
· Caching technologies: REDIS, Memcached
· Experience with mobile app development: iOS/Android Simulator
About Salesforce:
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!
There are opportunities for international travel for training and mentoring, but this position requires no formal travel.
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