Product Support Engineer I

Job description

Product Support Engineer I

Job details

General information

Entity

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.

Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.

Safran Aerosystems is one of the world leaders in aviation systems dedicated to aircraft and helicopter safety, as well as fluid and fuel management. The company is a key player in the field of flight safety (oxygen, evacuation, floatation) and participates in the decarbonization of aviation through enabling sustainable alternative fuels and new engine architectures. It has 5,200 employees in 7 countries.

Reference number

2026-172537

Job details

Domain

Research, design and development

Job field / Job profile

Mechanics - Mechanical part or subassembly design

Job title

Product Support Engineer I

Employment type

Permanent

Professional category

Professional, Engineer & Manager

Part time / Full time

Full-time

Job description

This position will act as a problem solver to support Production and Purchasing departments. They will support component selection for new and existing designs. Also, they are responsible for focusing on component applications & working closely with suppliers, customers, design engineering, purchasing and production functions to insure seamless design modifications and upgrades. Expeditious resolution of daily challenges.

But what else? (advantages, specificities, etc.)

· 
Investigate opportunities for product improvements related to purchased commodities and in‑house manufactured parts and assemblies.

· 
Respond quickly to daily challenges from suppliers and internal manufacturing teams.

· 
Develop test plans, reports, and analyses to support component selection.

· 
Create change notices and associated engineering documentation.

· 
Support and participate in scheduled supplier visits.

· 
Serve as a technical resource on project teams; identify root causes of production issues and recommend corrective actions.

· 
Prepare engineering estimates as required.

· 
Provide Material Review Board (MRB) disposition for purchased and manufactured parts throughout the manufacturing process.

· 
Perform other duties as assigned.

Candidate skills & requirements

Bachelor's degree in Engineering preferred.

1–2 years of experience or an engineering internship appreciated.

Knowledge of CATIA or other CAD software is a strong asset.

Strong problem‑solving and root‑cause analysis abilities.

Ability to create engineering documentation, test plans, and reports.

Effective communication and collaboration with cross‑functional teams and suppliers.

Ability to react quickly and manage multiple daily challenges.

Familiarity with MRB processes and engineering change management.

Annual salary

$71,174 - $87,188

Job location

Job location

North America, United States, New Jersey

City (-ies)

1747 NJ-34 NJ 07727 Wall Township

Applicant criteria

Minimum education level achieved

Bachelor's Degree

Minimum experience level required

First experience

Additional Languages preferred

English (Fluent)

ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency

No