Service Engineer I

Job description

  Job facts
Service Engineer I

You will be responsible for the Technical Service in the assigned area.

- Carrying out day to day routine repair/maintenance instrument work.

- Independently completing the installation, maintenance and basic troubleshooting according to the technical manual;

- Successfully improving the customers' satisfaction and royalty;

- Having a comprehensive understanding of the relating service SOP and strictly implementing accordingly;

- Proficiently using the tools such as Rexis, Grips and improving the service skills by continuous learning;

- Updating the maintenance data timely and accurately according to the requirements of the service SOP.

You should hold:
Minimum diploma in Electronic, Electrical or Mechanical;
Good command of English in both spoken and written;
Good command of MS office software application.
You should have at least 2 years related experience.

At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity

罗氏是一家提供均等机会的雇主。
Customer Support、 Customer Support > Technical & Application SupportShenzhen (DIA/DC)

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