Offers “Roche”

41 days agoRoche

RPA Service Owner - IT Expert

  • POLAND

Job description

·  Job facts

RPA Service Owner

We arethe IT centre for Roche - a company in top 10 biggest R&D spenders worldwide.

We do #Code4life, creating innovative software that helps doctors, patients and scientists around the world.

We bringtogether complex diagnostic and treatment data to intelligently process and present this data to healthcare professionals which allows for improved patient care. If you want to be a part of revolutionizing the healthcare industry, join us to put your software touch on it!

We are looking fora motivated individual having:

· 
At least 2 years of experience in service or product management and at least 5 years of professional experience

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Experience with delivering IT services for an enterprise, including defining and optimizing processes, setting up KPIs, measuring service performance

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Experience with IT Service Management Framework and Operational Model design and maintenance

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Understanding of RPA (Robotic Process Technology) - experience and technical background in UIPath or other RPA technology will be an asset

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Excellence in stakeholder management, experience with identifying customer's needs and monitoring satisfaction

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Experience in defining product/service roadmap and backlog based on inputs from customers, market trends and available technology

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Good consultancy, negotiation skills and high accountability

· 
Very good communication skills in English

Let's find out what a usual day of work might look like. You will:

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Work in the Automation Service Team creating and driving vision for the RPA service in alignment with internal and external Automation Stakeholders and Vendors supporting the area

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Align strategic directions and roadmap for the service evolution to meet business needs and provide technology advancement

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Be accountable for lifecycle and license management, continuous improvement, monitoring of the service, ensuring high End User Experience and overall customer satisfaction as well as influencing Vendor (UiPath) product roadmap

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Be accountable for RPA service development - maintaining service backlog, setting priorities and requirements for further service evolution

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Define and optimize service Operational Model, internal processes, standards and guidelines

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Develop and maintain relationship with key business stakeholders and customers

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Ensure compliance with industry best practices & internal procedures & regulations

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Work directly with the Platform & Enterprise Architects, Vendor, Customers, Service Delivery and Platform Development Teams.

What you will get from us:

· 
salary range: 12000 - 17000 PLN gross

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Permanent full time employment with a truly global company;

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Attractive benefits & relocation package;

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Opportunities for personal and professional self-development (training, certifications, conferences, diversified career paths etc.);

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Experienced and professional colleagues and workplace that supports innovation and new ideas;

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Flexible working hours (starting your day at 7-11);

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A chance to work on solutions which can improve patients' lives.

Interested? APPLY!

Roche is an equal opportunity employer. We care about inclusion in terms of gender, age, race, skin colour, nationality, religion, marital status, sexual orientation, background, physical or mental disabilities and on every other grounds. Applying for our position, we assure you that we will assess your application solely on the basis of your competencies.

Zasady przetwarzania danych kandydatów do pracy w Roche Polska Sp. z o. o. znajdują się pod linkiem: Klauzula Informacyjna w zakresie przetwarzania danych kandydatów do pracy .

Rules for processing data of candidates for work at Roche Polska Sp. z o. o. can be found under the link: Information clause for candidates .

·  Who we are

At Roche Poland, we are more than 800 professionals working together on one mission. We are proud of who we are, what we do and how we do it. Join us in the area of Clinical Research, Medical, Marketing, IT or business departments.

Roche is an equal opportunity employer.

Make every future a success.
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