Offers “Roche”

25 days agoRoche

Roche Information Solution Manager

  • Teaching

Job description

·  Job facts

Responsible for leading the marketing and product related activity required to achieve the objectives and targets for Roche Information Solutions & Roche Healthcare Consulting. Report to Head of Marketing, all this position's activities are to be consistent and conforming to PT Roche Indonesia policies and global & RDAP guidelines.

Role and Responsibilities:

·  Support country organization in positioning of Roche Information Solutions, covering both Lab IT services and Roche Healthcare Consulting
·  Develop, plan, monitor and evaluate strategies that bring Roche Indonesia closer to its goal “Leading the Way to a Healthier Indonesia” through excellence in Roche Information Solutions
·  Develop local expertise in Lab IT Solutions
·  Providing marketing trainings and presentations for Lab IT Solutions
·  Raise the industry's awareness on the importance of Laboratory efficiencies (continuous customer education)
·  Managing requirements for Lab IT products
·  Liaise and communicate to APAC and Global Team
·  Conduct Cobas IT trainings
·  Coordinate site surveys to gather customer requirements for Roche Lab IT Solutions
·  Develop and establish best practice workflow solutions for specific customers
·  Coordinate with RPS Team to install and maintain Lab IT products & customers
·  Customer problems are professionally handled
·  Openly and proactively communicate within RDI all issues relevant to those involved
·  Responsible in customer case handling, including as escalation point for troubleshooting and root-cause analysis
·  Complete any other tasks and duties which are necessary or incidental to this position or as may be assigned from time to time

Qualification and Knowledge​:

·  You have to possess Bachelor Degree from a reputable University (local/overseas) majoring in IT/ Information Systems; Medical Technology; Medicine; Science Technology or equivalent,
·  Minimum of 10 years of experience including 3 years of people leadership experience in Healthcare IT systems, Healthcare Information Solutions, Laboratory Improvements, Laboratory Solutions, Healthcare Consulting, or equivalent.
·  Having strong marketing or product management concept, particularly in diagnostics industry
·  Have knowledge in IT solutions for healthcare, Laboratory Information Management System (LIMS), Marketing & Sales Management
·  Market Analysis and Segmentation, Finance & budgeting, Project Management
·  Converse and write in English fluently, good in computer skills
·  Able to manage a team from small to medium size
·  Demonstrate good business acumen/ entrepreneurship

·  Who we are

At Roche, 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer.

Make every future a success.
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