Team Manager, BI Solution APAC

Job description

  Job facts

Job Responsibilities:

·  The position holder leads a cross-functional regional BI team of approx. 20 staff in 2 locations. A large part of the team has recently been ramped-up.
·  The team is engaged in new projects and operations supporting various business functions in Roche.
·  Focus is on commercial operations (Sales & Marketing, CRM data), complemented by Finance, Supply Chain, Procurement, HR and a few others.
·  The position holder will be accountable for regional BI strategy that aligns with IM functions and the global BI strategy.

Motivate and Lead Team

·  ensure clear & measurable objectives for staff are set in alignment with overarching organization goals
·  create culture of teamwork, innovation, customer focus and agile delivery
·  demonstrate passion for both high customer satisfaction and caring for the team
·  active communication in alignment with individual as well as organizational needs.

Perform staff administration, performance & development management:

·  periodically perform and adjust overall workforce planning
·  conduct regular 1:1s with direct reports and facilitate periodic team meetings
·  give regular performance feedback, manage deviations and conduct formal performance reviews at
·  year-end
·  coach staff members on their career-goals
·  hire great people and secure succession planning and talent retention.

Organizational Leadership:

·  actively participate in the global and local leadership teams as a leader of the resp. organization
·  volunteer and/or lead initiatives to constantly improve organizational processes and services
·  actively develop and align the team culture, following local and global standards, guidelines, vision and mission.

Stakeholder Management:

·  actively develop productive relationships with key Informatics and Business Stakeholders, in alignment with their responsible IM Function.

Services Provisioning:

·  define strategy in alignment with global and regional organization priorities
·  measure and continuously optimize the performance of team´s services and projects
·  ensure delivery at appropriate costs, high agility but right level of quality, and high customer satisfaction
·  secure communication around all projects and services so that all stakeholders have the necessary level of information
·  drive adherence to financial budget and monthly forecast accuracy.

Qualification and Experience required:

·  5-10 years' experience in Business Intelligence with a minimum of 2 years of experience with team coordination and people management.
·  Fluent English language skills and work experience in a multi-national environment
·  Mandarin language is an advantage.
·  Mature and strategic mindset.
·  People Performance Management and People Development.
·  Deep understanding of commercial operations and CRM.
·  Basic understanding of finance and logistics business processes.
·  Experience BI design and architecture principles.
·  Strong communication and business partnering skills.
·  Able to manage ambiguity.
·  Able to work in an agile environment.
·  Strong analysis skills and ability to quickly learn new concepts and systems.

·  Who we are

At Roche, 91,700 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Roche Diagnostics is committed to create a great place to work for its employees and in 2015 we have been accredited as Regional Best Employer Asia Pacific by Aon Hewitt. Individual Best Employer Awards were awarded in Singapore, Korea, China and India.

Roche is an equal opportunity employer.