Offers “Roche”

Expires soon Roche

Advisory Team Lead Americas - Evergreen

  • Escazu, COSTA RICA
  • Teaching

Job description

·  Job facts

Position summary

As Business Partner (advisory) Team Lead, you will lead a team of Business Partners (advisory) in the People Support Solutions (PSS) organization within one of the regions. The Business Partner (advisory) team(s) is part of the Business Partner chapter and set up by area of practice (i.e. Commercial, R&D, Ops & Quality, etc.). The Business Partner (advisory) partners flexibly and mostly virtually with leaders across the globe, offering on-demand, ad-hoc support on Business Partnering topics that need more immediate or short-term guidance and value creation. With a good understanding of the business needs and the business context and an excellent ability to apply key P&C concepts, policies and processes, the Business Partner (advisory) provides coaching, guidance and support to leaders to help them diagnose and translate their business needs into immediate P&C approaches and ensures effective implementation of solutions in partnership with other chapters.

Working closely with P&C colleagues, you support an open and diverse work culture based on trust and performance. Your activities uphold Roche's reputation as an attractive employer – today and going forward.

Responsibilities

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Leadership, people and culture

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Responsible for all employment decisions for the team including resource planning, hiring, training, development, performance management and progressive disciplinary actions.

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Responsible for establishing and managing the team's budget and all assigned resources

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Responsible for engaging stakeholders, getting feedback and driving continued customer experience improvements

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Escalation point for advisory related topics

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Lead, role model, and facilitate people processes in line with Roche Leadership commitments, People Practices and policies.

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Through frequent check ins, ensure that ongoing dialog occurs on the topics of Career, Capabilities, Connections and Contributions.

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Build an engaging culture to both attract and retain top talent. Coach team members regarding their individual development and career plan.

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Responsible for team`s compensation management, including yearly bonus distribution and salary increase.

Outputs & Deliverables

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High customer satisfaction through understanding of business requirements and providing high quality and end-to-end solutions with a sense of urgency

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Successfully completion of cases or projects

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High degree of employee satisfaction in your team



Cross-Functional Collaboration

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Collaborate with peers within region and globally to ensure the PSS network provides consistent and effective services to our customers, including:

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PSS teams, network and communities

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Other P&C chapters and communities

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Other enabling functions, e.g. Finance, Procurement, IT etc to ensure the solution implementation or improvement

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PSS peers within region and global to ensure the PSS network provides consistent and effective services to our customers

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Achieve our PSS vision by driving global consistency through collaboration



Business Acumen

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Provide immediate short-term strategic guidance to leaders on strategic P&C needs such as succession and talent management, performance management, goal setting, development planning, reward & compensation management and organizational set-up. Leverage the P&C community, specifically P&C Business Partners, Operational Advisors and subject-matter experts of other Chapters, to develop high quality solutions in a timely manner.

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Use knowledge of business and P&C insights, metrics, expertise, and decision principles to effectively deliver support on topics with a wide range of complexity.

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Participate in global / regional squads for deployment of key P&C initiatives or new system launches

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Leverage a strong understanding of global P&C processes to consult, advise and train both business leaders as well as P&C leaders on system and process related topics. Deliver first-class support, advice and coaching to leaders specifically when new processes or projects (e.g. global grading) are rolled out.

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Ensure alignment and execution of established policies, procedures and global P&C initiatives. Ensure compliance of all P&C practices within legislative requirements and established standards and guidelines by building a broad knowledge base on regional approaches and connecting with global P&C colleagues.

Leadership

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Be a trusted partner to leaders in all aspects of P&C generalist areas. Grasp a broad range of generalist P&C topics and be able to thoughtfully diagnose, evaluate and propose fit-for-purpose approaches including weighing risks and benefits of options.

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Be a trusted partner and lead others through complex generalist P&C topics by understanding the philosophies, approaches and systems-relevant configurations of topics such as succession and talent management (people discussions), access to relevant data, performance and compensation (performance management, benefits and other compensation elements), transformations (change management and redundancies), employee wellbeing (may include reintegration processes and time management), career paths, resolution of conflicts, employee representation topics and relocation, depending on the scope of the request.

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Ensure full ownership and leadership of incoming requests, prioritization and solution implementation to provide P&C consultation to leaders with a connected and caring approach.

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Partner with other Chapters, specifically PSS, People Relations and other Business Partners to create value for the organization. Onboard leaders where needed and connect them to other P&C colleagues when appropriate.



Strategic P&C Insights & Innovation

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Oversees gathering and analysis of data and P&C or business metrics to make critical decisions; shares insights with leaders and recommends innovative solutions based on the P&C decision principles that support the culture, strategic direction and resources.

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Utilize data sources to review key metrics such as turnover, talent review-related information, on- and offboarding needs to sense and address organizational needs proactively.

Who we are

At Roche, 98,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an equal opportunity employer.

Desired profile

Who you are

In this position, you will be leading a team of Business Partners (advisory) focusing on an area of practice(s). You will be working with stakeholders from various functions and across levels within the organization. Strong leadership competencies and demonstrated success in change management are critical.

You bring the following skills and competencies:

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Passionate and knowledgeable P&C professional with ability to work in a fast paced global and virtual environment. Demonstrated ability to navigate the P&C system, leverage different Chapters for business impact and participate in work product teams to deliver on business and P&C strategies.

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Demonstrated customer-centricity through day-to-day interactions, anticipating needs and showing cultural awareness and business understanding. Demonstrated end-to-end ownership, engaging with leaders to ensure a successful outcome.

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Strong communication, coaching and influencing skills. Demonstrated ability and experience in effectively diagnosing short-term P&C needs, and offering fit for purpose solutions to address them.

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Demonstrated negotiation skills and the ability to cope with time pressure in demanding situations. Demonstrated ability to influence with courageous authenticity and build trust with individuals at all levels within the organization.

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Demonstrated excellent situational assessment and objective evaluation skills, with an ability to comprehend and translate complex topics into manageable pieces.

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Demonstrated ability to leverage data, technology and insights to find root causes, troubleshoot and inform innovative and compliant solutions

You are a role model for our Core Capabilities including:

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Living customer centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one's response)

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Demonstrating end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)

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Demonstrating problem-solving (incl. active listening, critical thinking, process improvements)

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Having a growth mindset (incl. taking risks and experimenting, seeking new learning opportunities, asking and giving feedback)

Further requirements

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University degree or equivalent, HR preferred

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5+ years of related experiences in business partnering, in multinational companies

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3+ years people leadership experience strongly preferred

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Proven experience handling projects involving different stakeholders and regions

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Experience leading a geographically dispersed team preferred

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Experiences with HR processes, functional expertise, and HR generalist know-how

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Fluent in English required, additional languages a plus, based on region (i.e. French, Spanish, Portuguese)

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Strong customer orientation with proven experiences, service delivery management, HR process design or employee administration in a shared services environment

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Make every future a success.
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