Administrative Assistant Customer Experience

Job description

·  Job facts

Support the administrative processes inside the department, coordinates travels, including flight arrangements
and hotel accommodations.
Monitoring of the status in regional activities, according to the priorities and initiatives set by the department.

Provide support to a multi-country and multi-language staff on processes and requirements on the information.

Responsibilities:
 Travel arrangements
 Travel Expenses Report, monitoring, and status
 Workflow expenses report, monitoring and status
 Work-Life Balance and Vacations monitoring and status
 Internal Department Communication, conferences, and meetings setups.
 Monitoring of e-learning status
 Support to training and creation of Support Material.
 Service Report Consolidation for previous years

 Delivery and monitoring of Personal Protection Equipments (PPE)
 Request for administrative material and tools
 Consolidation of Customer Experience Department's coworker's information such as training certificates,
vaccination certificates resume, passports and others.
 Support to new coworkers on the Induction process and tools needed
 Request new providers and purchase orders
 Purchase Order creation
 Back up for SAP activities, including reporting and information's fix
 Support for reception
 Other administrative tasks as required, as part of a pool of co-workers having the same scope.

Requirements:
 Customer Focus
 Proactive and organized
 Fluent in English and Spanish.
 Teamwork experience
 Availability to work after hours (if necessary).

 Bachelor on Business Administration or similar

·  Who we are

En Roche, nuestro éxito se basa en la innovación, la curiosidad y la diversidad, multiplicado por 100,000 profesionales en 100 países. Trabajando juntos, nos hemos convertido en uno de los grupos líderes de salud enfocados en la investigación.

Roche es una empresa que ofrece igualdad de oportunidades