Offers “Richemont”

17 days agoRichemont

Workshop Administrator

  • Amsterdam (City of Amsterdam)
  • Teaching

Job description

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

 

WORKSHOP ADMINISTRATOR - NEW YORK

 

MAIN PURPOSE
The Cartier New York Workshop provides Jewelry services, Watch services, and Jewelry productions for North America. Cartier North America is seeking a Workshop Administrator who will be responsible for executing all administrative and logistic tasks for client services and stock maintenance, with the ability to cross-train and assist with tasks in other departments, as needed for the business.

 

KEY RESPONSIBILITIES

Operations:

·  Administrative – processing all non-technical tasks for both client and stock repairs, ie. repair registration, audit, diagnosis, cost estimate creation,materials posting, parts delay management, billing, payment processing, transfers, and final invoice.
·  Logistics – receiving and shipping of all inbound and outbound parcels, including domestic and international shipments, ie. proper movement of product in/out of department, coordination of courier pick ups/drop offs, and maintaining supplies.

Knowledge and compliance:

·  Develop deep understanding and knowledge of brand and products to convey Cartier heritage and values.
·  Understand and comply with Cartier security and operational procedures.

Brand Ambassador:

·  Uphold Cartier image by maintaining professional demeanour at all times in person, via email, and telephone.

 

JOB PROFILE

 

Education:

·  Associate or Bachelor’s degree

 

Required experience:

·  Minimum 2 years previous administrative experience in luxury retail or hospitality is a plus

 

Technical skills / abilities:

·  Excellent computer skills – Proficiency in Outlook, Excel and Windows is required, previous SAP experience preferred
·  Ability to work and prioritize tasks in a fast paced and high volume environment

 

Personal skills:

·  Proactive approach and solutions orientated
·  Excellent interpersonal and communication (written and verbal) skills required
·  Strong understanding of Customer Service needs and Customer (internal and external) priorities
·  Strong attention to detail and organization with the ability to handle multiple tasks simultaneously and with precision
·  Self-Starter with Team-Player approach, ability to work both independently and within a team environment

 

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Learn more about life at Cartier

www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont

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