Stock Controller - Harrods

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT?

As an ALAÏA Ambassador, your stock must be organised, managed and controlled to ensure the luxury quality of the products is maintained and stock loss is minimised. You will maintain and operate an efficient stock room enabling the sales team to maximise profitable sales. 

• Ensure first class client service is delivered and support the sales team by preparing products and advising them on stock availability

• Actively drive your product knowledge to ensure you are fully up to date on the whole product range including product care, stock availability and after services offered

• Maintain stock room standards that reflect the brand image at all times

• Ensure all products are boxed, labelled and stored correctly in the stockroom and products on display are properly maintained to reduce stock damage whilst maintaining respect for the stock at all times

• Ensure all items are ticketed and security tagging is used on all all delivered products

• Sales/ Business Monitoring, reporting on key products the Maison is low on and excelling on

• Ensure all internal stock transfers are properly recorded at the time of movement

• Managing all stock transfers and deliveries in a timely and professional manner

• Receive all deliveries and check that the stock delivered corresponds to the invoices and no stock is damaged

• Maintain replenishment to ensure sufficient availability of products on the boutique floor at all times

• Ensure stock loss is minimised by conducting weekly inventories and regular stock takes

• Resolve stock discrepancies by searching for missing products and double checking all stock

• Complete weekly reports detailing the results of the inventories with comments explaining discrepancies

• Educate the sales team in the stock management process so they are aware of the stock processes

• Work with the sales team to maximise sales and ensure efficiency through effective stock management

• Ensure all Company policies and procedures are adhered to

• Ensure CITES requests are completed for all exotic products

Brand Ambassador:

• Maintaining an excellent level of product knowledge, understanding products and trends, collections to tell the story of ALAÏA

• Following the ALAÏA Grooming standards at all times whilst representing the Maison as at times you will be present on the boutique floor

• Working closely as a part of a  team and with partners of the Maison

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Prior experience in Luxury Retail  

• Previous experience in stock control management in Fashion / Accessories

• Excellent at working and delivering against deadlines and the ability to work under pressure

• Have a passion for Stock Management

• Analytical and very organized

• Ability to prioritise and be able to multi task

• Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions

• Excellent interpersonal and communication skills

• Warm and friendly personality that can build relationships easily

• Fluent in English (written and oral)

• Strong drive to succeed  

• Proficiency in Microsoft Office and email is required

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity

• We foster empathy, curiosity, courage, humility, and integrity

• We care for the world we live in

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• Initial screening call with Richemont Talent Team

• Interview with the Alaia Hiring Manager

• Interview with the Head of HR for Alaia

#Richemont #WeCraftTheFuture