Offers “Richemont”

40 days agoRichemont

Specialist, Diagnosis and Quality Control

  • Amsterdam (City of Amsterdam)
  • Teaching

Job description

At Van Cleef & Arpels North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.


Are You a Good Match?

Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!


What are our expectations?

The Specialist, Diagnosis and Quality Control will ensure the proper diagnosis and quality control of all jewelry creations serviced, produced, or in-transit through the workshop for Van Cleef & Arpels Americas.  We will rely on your expertise to report on findings and provide recommendations to management for continuous improvements. You will work in complete collaboration with the Director of the Workshop to evaluate and propose new ways of working.

·  Diagnose all inbound jewelry repairs and time-of-sale adjustments as needed; Prepare recommendations for adjustment/repair. Perform quality control outbound.
·  Perform a detailed quality control of all Jewelry or High Jewelry produced in the workshop; Prepare in-depth assessments and communicate on findings with Workshop Management and Quality Assurance team in France.
·  Work closely with the Quality Assurance teams in Paris and Lyon to ensure transparency, continuous improvement, and a high level of collaboration
·  Exchange regularly with team of jewelers, setters, and polishers as well as workshop management to understand potential technical challenges and areas for improvement.
·  Perform quality control and repair or adjustment recommendations for all Jewelry and High Jewelry in-transit into or out of the United States or to our wholesale partners
·  Special projects as needed.



·  Graduate Gemologist or equivalent, required
·  Bachelor’s Degree or equivalent, preferred
·  Jeweler trade education, GIA certification required
·  3-5 years’ experience working as a Quality Control of jewelry
·  3-5 years’ experience working in a jewelry workshop, preference to those focused on both service and production
·  Aptitude to learn technical aspects of jewelry design, repair and production
·  Ability to analyze jewelry from aesthetic and technical standpoints, to communicate on and present findings
·  Capable of working and thriving in a fast-paced, dynamic workshop environment
·  Experience working with Microsoft Suite, namely Excel & PowerPoint
·  Fluency in spoken French is a major plus
·  Refined communication and presentation skills
·  Ability to work with a diverse team of technical experts
·  Reflex to use critical thinking to analyze and solve problems


More than a job…it’s an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels.  By joining the Maison, you will be part of a nurturing team focused on delivering excellence.


The recruitment process:

Please complete an application on the Richemont Career Site.

IMPORTANT ** Interested candidates must have valid work authorization for the US.  Visa sponsorship for this position is not available.

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