Retail Manager

Job description

Who are we?

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef & Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

Are you a good match?
You have a solid experience in retail management within a luxury environment, with a strong understanding of client experience and boutique operations. You are results-driven, entrepreneurial, and recognized for your ability to lead and inspire teams.

A natural leader, you foster a collaborative and high-performing environment while maintaining the highest standards of service and excellence. You are analytical, proactive, and able to translate business objectives into clear action plans.

Fluency in English is required. A strong luxury mindset and excellent communication skills are essential.

What are we expecting from you?
    •    Define and implement retail strategies to achieve both qualitative and quantitative targets
    •    Drive sales performance and identify growth opportunities across boutiques
    •    Monitor KPIs, analyze performance, and implement action plans to optimize results
    •    Ensure excellence in client experience and boutique operations in line with Maison standards
    •    Lead, develop, and inspire boutique teams, fostering engagement and performance
    •    Manage budgets, forecasts, and contribute to overall business planning

More than a role… We recruit for a career!
By joining the Maison, you will be part of a highly creative and inspiring environment where excellence, savoir-faire, and innovation are at the heart of everything we do. We are committed to nurturing our talents and offering long-term career development within the Richemont Group.

The Recruitment Process
You will first be contacted by a member of our Talent Acquisition team.
If your profile matches our expectations, you will then meet with the hiring manager and key stakeholders as part of the interview process.