Operations Specialist
Seoul, SOUTH KOREA
Job description
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION:
The Operations Specialist is responsible for Order Management and manages the entire flow of inventory after arrival in the domestic market. Specifically, they are responsible for ensuring stable inventory for Firm Orders and overseeing the entire process until products reach the Boutique. This requires close communication between HQ and Boutiques, as well as stable management of inventory flow in SAP. Furthermore, they are expected to perform duties efficiently with a creative mindset and One Team spirit, aiming for Operations Excellence.
HOW WILL YOU MAKE AN IMPACT?
Order Management
Manage orders across the entire network, stably procure inventory, and provide it to the End Client at the promised time
Share the transparent visibility through close communication between HQ Operations and Boutiques
Periodic verification of available inventory, processing HQ purchase orders and processing of domestic inventory movements
Management of long-pending orders and lead time measurement
Continuous verification of the end-to-end process and process improvement
Return Management
Processing boutique inventory returns and the return of domestic inventory to HQ
Schedule management for returns and communication with relevant departments
Quality Management
Collaborating with relevant departments to manage repairs for defective inventory and its location movements
Inventory reconciliation for defective inventory locations and results reporting
Operations of External Network
Monthly inventory flow management and Inventory adjustments as needed
Inventory investigation for each POS
Processing month-end closing tasks in cooperation with the Finance Department
One team, Innovation and Learning
Seek the opportunity to improve processes efficiency, collaborate with cross functional team
Share and acquire knowledge with peers, to build efficient backup structure within SCM
Aim at further simplification and better visibility
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Bachelor's degree
Over 3 yrs of experience in Supply Chain Management
Strong quantitative analytical skills & computer savvy
Advanced Excel skills with preferred experience in SAP & Looker
Fluent in both Korean & English
Self-motivated, team player, positive attitude, good communicator, strong sense of proactiveness, challenge the status quo
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