Offers “Richemont”

Expires soon Richemont

New Technology (i-devices) Manager 1

  • Tokyo, JAPAN

Job description

REPORTING TO                                          Director of User Support & Infrastructure

LOCATION                                                  Tokyo

MAIN PURPOSE

The New Technology Manager is a member of the Japan Infrastructure team. He/She will be located in Tokyo Hanzomon. He/she will be responsible for building and maintaining a growing idevice team (iphone, ipads,Apps) at a regional level. He/She will be in charge of troubleshooting, testing, implementing, administering and supporting enterprise level of Apple devices. He/she will provide support to the Japan offices, BTQs and Events.

 

He/She will work closely with theDirector of User Support & Infrastructureand other members of the team, Project Managers and EMEA Architects, Regional IT Analysts and interacts with global IT community in a complex international environment.

 

 

KEY RESPONSIBILITIES

 

·  Managing a team of minimum 4 person
·  In charge of preparing Budget
·  Vendor Management
·  Oversight HW/SW for apple devices
·  Project follow-up
·  Ensure operational continuity
·  Enhancement of the current organisation
·  Develop, implement and maintain policies, procedures including inventory and version management
·  Deliver daily support  across Japanfor offices & BTQs
·  Be involved in BTQs opening and Events

 

Interaction:

Interacts with all end-users and global IT community as they deal with all incidents and maintenance. He/She will interact with other IT persons in his area of expertise for support on tickets and projects.

 

Career Expertise:

 

·  Technical:
·  4-5 years experience in Networking
·  CCNP networking skills and knowledge of supporting systems within large scale
·  Good knowledge of Telecom infrastructure (LAN, MAN, WAN)
·  Knowledge of new technology on the market (SDWAN, Amazon Cloud, Apple, Zscaler)

 

·  Vendor management
·  Experience working with Carrier (eg Verizon, BT, Softbank, etc)

 

·  Personality/skills
·  Customer Focussed and service oriented
·  Team player and work effectively within a global team
·  Experience working in a global international  infrastructure
·  Willingness to learn new technologies and maintain industry knowledge
·  Excellent communication and interpersonal skills
·  Technical writing skills and experience documenting procedures
·  Budgeting

 

·  People management
·  Experience of people management for 3+ years

 

·  Language
·  Japanese : Business level or higher (Mandatory)
·  English : Business level or higher (Mandatory)
·  French  : Business level or higher is a plus

 

 

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